Richard James Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about customer service and expensive.
I had fantastic experience with this agency. The purchase was a challenge but Richard did everything in his control to simplify the matter. He was also very sincere and empathetic throughout and i will be using him again in the future.
We had a fantastic experience with Richard James, especially with Natalie, who was exceptional throughout our sale and purchase. Her communication was outstanding, keeping us updated at every stage and ensuring everything moved forward smoothly. She showed real perseverance in handling any challenges, making the whole process feel seamless. Natalie’s friendly and approachable manner made a stressful time much easier, and we always felt confident that we were in great hands. We highly recommend Richard James to anyone looking to buy or sell a home!
First time buyer, fully supported by Richard James Estate Agent's team. Particularly Richard, Stacey and April. A somewhat stressful experience because of an unfortunate home report however the Richard James team helped me and the sellers at every step. Very grateful and happy customer.
All the team are fantastic sales with Matt and luca and then tieing it up with Julia barrows. Richard James Old Town branch were recommended to me and although a little more expensive than others are well worth it. (you get what you pay for). Everyone keeps you informed every step of the way with viewings till sold. Julia with great communication between myself and the buyers definitely helped speed thing up. They give you contacts you may choose to use along the way with moving companies and solicitors etc of which very good and efficient. I all made this what is said to be the most stressful time in your life alot easier and not so stressful. Thank you to all. Worth your weight in gold.
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US
Natalie was brilliant helping my husband and I find a house. Natalie immediately understood what we were looking for, kept in contact with us when any new properties became available. Once we did find our new home, Natalie kept in contact with us throughout, was always at the end of the phone and insuring a smooth process. Thank you Natalie and the Richard James team!
Date of experience: November 11, 2019
Really happy with the whole experience at Richard James. I dealt with Natalie who couldn't have made it easier finding the perfect home, thank you!
Date of experience: October 28, 2019
US
The team at Richard James made what is normally a very stressful experience very easy indeed! Natalie particularly was a Delight to deal with! Very professional always on hand to answer any questions we had, would highly recommend if you’re selling or buying, thank you all
Date of experience: October 1, 2019
Anthony was amazing, Very professional and friendly. Received an Excellent service! Highly recommended.
Date of experience: September 4, 2019
I instructed Richard at Richard James to sell my house - I found Richard very easy to deal with - if I was told that the buyer/solicitor/surveyor was going to be rung, they were and I was given feedback - I didn’t have to chase at all ! Fantastic, thank you
Date of experience: August 6, 2019
We would like to thank Richard James estate agents for managing the sale of our property. Specifically, we would like to highlight and thank Natalie. From our initial meeting to the final steps in the process Natalie has been an absolute star, providing a high level of professionalism and dedication. Not only did Natalie help and manage the sale of our property she also assisted with the purchase of our new property. Natalie always kept us informed at all times and was proactive which ensured that the timescales were met. Selling and buying a house is stressful but Natalie made this as painless as it possibly could, even our solicitor was impressed. Many thanks.
Date of experience: August 6, 2019
Anthony was honest, transparent and maintained very good levels of communication even post move in. Helped me find exactly what I was looking for. Could not recommend more
Date of experience: August 5, 2019
Fantastic experience from initial viewing to completion. Honest and transparent throughout with excellent communication. Natalie was fantastic and is a real asset to the company. Thank you.
Date of experience: August 3, 2019
Anthony made the process of letting my apartment so easy. Extremely helpful and efficient. Regular contact and responded to everything very promptly including contact on his day off. Rented out within a week. On line paperwork kept things simple. I would recommend this agency highly as one you can trust to deliver.
Date of experience: July 16, 2019
