Richard James Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about customer service and expensive.
I had fantastic experience with this agency. The purchase was a challenge but Richard did everything in his control to simplify the matter. He was also very sincere and empathetic throughout and i will be using him again in the future.
We had a fantastic experience with Richard James, especially with Natalie, who was exceptional throughout our sale and purchase. Her communication was outstanding, keeping us updated at every stage and ensuring everything moved forward smoothly. She showed real perseverance in handling any challenges, making the whole process feel seamless. Natalie’s friendly and approachable manner made a stressful time much easier, and we always felt confident that we were in great hands. We highly recommend Richard James to anyone looking to buy or sell a home!
First time buyer, fully supported by Richard James Estate Agent's team. Particularly Richard, Stacey and April. A somewhat stressful experience because of an unfortunate home report however the Richard James team helped me and the sellers at every step. Very grateful and happy customer.
All the team are fantastic sales with Matt and luca and then tieing it up with Julia barrows. Richard James Old Town branch were recommended to me and although a little more expensive than others are well worth it. (you get what you pay for). Everyone keeps you informed every step of the way with viewings till sold. Julia with great communication between myself and the buyers definitely helped speed thing up. They give you contacts you may choose to use along the way with moving companies and solicitors etc of which very good and efficient. I all made this what is said to be the most stressful time in your life alot easier and not so stressful. Thank you to all. Worth your weight in gold.
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US
Since the first meeting Anthony didn't try to seal the deal but try to meet our request and he did. All the procedures and paper work went smooth, clear and quick. He also exceed my and Rosaria's expectation the moment when,after the moving in, we had a little issue and he sorted right away even though his job was already done and it was 9pm!! WELL DONE Anthony! Big thank you from Gerardo and Rosaria.
Date of experience: February 1, 2019
US
Can highly recommend. Small but effective local estate agency who really go that extra mile. After a bad experience with another agent, Natalie and James were fantastic. In a difficult market, they were tenacious in pursuing a timely sale for us. Professional and genuine people.
Date of experience: January 31, 2019
We have recently had the pleasure of working with Natalie and Anthony at Richard James They are highly professional, readily available and provided an excellent service. I highly recommend them.
Date of experience: January 30, 2019
Excellent service at this agency really helpful agents, super fast with the paperwork and checks I moved into a flat within 3 working days. Thanks Antony you were great!!!
Date of experience: January 22, 2019
Excellent service by Anthony really appreciate he was really helpful glad to have his service
Date of experience: December 17, 2018
US
Natalie was fab and got things done at pace. Really enjoyed working with an agent who knew what they were doing and acting at pace with all parties involved. Definitely recommend using thier services.
Date of experience: November 27, 2018
Natalie Leon is a credit to the profession and to the agency. She's done more than hoped for to get our property listed, marketed, visited, sold and exchanged in a few short weeks; remarkable skill and professionalism. Exactly what you'd wish for when handling such a significant transaction. A true professional. #natalieleon #professional #estateagent
Date of experience: November 27, 2018
Richard James are absolutely brilliant. We have been buying and selling flats and houses regularly for some 30 years and without doubt Richard James are the best agents we have ever used. They know their market inside out and have an incrdible contact list of buyers tailored made for the properties being sold. Natalie Leon who has just sold our house is superb, so understanding, so knowledgeable and great to work with. Our house was on the market for only a matter of days before Natalie found the right buyers for us, negotiated the deal and got it over the line. Natalie and James are a wondeful team to have on your side. Would we use Richard James again? You bet we would!
Date of experience: November 19, 2018
Anthony is a credit to this estate agents. We’ve been with Richard James for a while but wanted to leave after a very frustrating experience with his predecessor. So glad we stayed! Friendly, super efficient and excellent straightforward communication. Just what you want when renting out your house.
Date of experience: November 3, 2018
