Richard James Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about customer service and expensive.
I had fantastic experience with this agency. The purchase was a challenge but Richard did everything in his control to simplify the matter. He was also very sincere and empathetic throughout and i will be using him again in the future.
We had a fantastic experience with Richard James, especially with Natalie, who was exceptional throughout our sale and purchase. Her communication was outstanding, keeping us updated at every stage and ensuring everything moved forward smoothly. She showed real perseverance in handling any challenges, making the whole process feel seamless. Natalie’s friendly and approachable manner made a stressful time much easier, and we always felt confident that we were in great hands. We highly recommend Richard James to anyone looking to buy or sell a home!
First time buyer, fully supported by Richard James Estate Agent's team. Particularly Richard, Stacey and April. A somewhat stressful experience because of an unfortunate home report however the Richard James team helped me and the sellers at every step. Very grateful and happy customer.
All the team are fantastic sales with Matt and luca and then tieing it up with Julia barrows. Richard James Old Town branch were recommended to me and although a little more expensive than others are well worth it. (you get what you pay for). Everyone keeps you informed every step of the way with viewings till sold. Julia with great communication between myself and the buyers definitely helped speed thing up. They give you contacts you may choose to use along the way with moving companies and solicitors etc of which very good and efficient. I all made this what is said to be the most stressful time in your life alot easier and not so stressful. Thank you to all. Worth your weight in gold.
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After 20 years in our present property we took the leap to move. Chris Roberts from Richard James has been fantastic in keeping us updated on our purchase. Even when not much happens in the process just being kept in the loop is so important. Chris is a great asset to Richard James and we would certainly recommend him and if we decided to move again (!!?) we would hope to have a Chris by our side 😀
Date of experience: January 28, 2020
Very professional services from this agency fast moving services agent Anthony Cooper help me in very professional way Ilza
Date of experience: January 20, 2020
US
We rented out a 1 bed newbuild through Richard James Estate Agents. We dealt with Anthony who was excellent from start to finish. He always informed us of the viewings and found us a suitable tennant, completed all the paperwork and arranged the check in. Thanks you to Anthony and his team for their premium service.
Date of experience: December 9, 2019
Great stress free experience with Anthony who has been very supportive and has ensured good and efficient communication throughout all the rent process. Highly recommended
Date of experience: December 8, 2019
US
An outstanding service from beginning to end. Natalie Leon was our agent for both the sale and purchase parts of the process. Natalie made what is a stressful experience as easy as she could, always quick to respond to queries and ultimately supported us every step of the way. A very professional, reliable and effective estate agent. We couldn’t have asked for more and we highly recommend them.
Date of experience: November 22, 2019
Fantastic service. Friendly and quick to reply to all our queries. Thank you Anthony for all your help.
Date of experience: November 19, 2019
We have recently sold a house and purchased a new one through Richard James. We dealt with Natalie Leon on both the sale and the purchase and she has been absolutely fantastic throughout the whole process. Natalie always responded very quickly with any questions we had, she was extremely efficient, professional and always had our best interests at heart. The process has been extremely smooth and stress free and we would definitely recommend Natalie and Richard James.
Date of experience: November 16, 2019
