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Review summary
Richard James Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about customer service and expensive.
I had fantastic experience with this agency. The purchase was a challenge but Richard did everything in his control to simplify the matter. He was also very sincere and empathetic throughout and i will be using him again in the future.
We had a fantastic experience with Richard James, especially with Natalie, who was exceptional throughout our sale and purchase. Her communication was outstanding, keeping us updated at every stage and ensuring everything moved forward smoothly. She showed real perseverance in handling any challenges, making the whole process feel seamless. Natalie’s friendly and approachable manner made a stressful time much easier, and we always felt confident that we were in great hands. We highly recommend Richard James to anyone looking to buy or sell a home!
First time buyer, fully supported by Richard James Estate Agent's team. Particularly Richard, Stacey and April. A somewhat stressful experience because of an unfortunate home report however the Richard James team helped me and the sellers at every step. Very grateful and happy customer.
All the team are fantastic sales with Matt and luca and then tieing it up with Julia barrows.
Richard James Old Town branch were recommended to me and although a little more expensive than others are well worth it. (you get what you pay for).
Everyone keeps you informed every step of the way with viewings till sold.
Julia with great communication between myself and the buyers definitely helped speed thing up.
They give you contacts you may choose to use along the way with moving companies and solicitors etc of which very good and efficient.
I all made this what is said to be the most stressful time in your life alot easier and not so stressful. Thank you to all. Worth your weight in gold.
Natalie was incredible, very patient and always in our corner. She worked tirelessly to ensure we sold for a good price, with the flexibility we needed. Above all, Natalie understood we were a young family and so naturally risk averse and was with us every step of the way
Anthony Cooper from Richard James who was dealing with our latest inquiries gave us an excellent service right up to the end. We thank Anthony for this. we will not hesitate to use Richard James again in the future.
What a delightful experience! From the communication right down to the professionalism, I couldn’t recommend Richard James enough. Anthony had provided first-rate service, causing my house hunting process to be swift , steady and stress-free. Thank you!
Excellent customer care provided by ANTHONY !
He was efficient, friendly and professional in helping me find a tenant and so all the necessary work related there to.
Thank you Richard James , top service provision
It was a delight to work with Natalie Leon of Richard James Estates in Mill Hill.
She acted professionally and was very reliable.
Natalie managed to secure a buyer in this difficult market and did an excellent job in facilitating the sale.
I would ha e no reservations in recommending her and have already instructed her on another property we are selling.
Thank Natalie, best wishes.
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