Review summary

Richard James Estate Agents is exceptionally well-rated by customers. Customers particularly appreciate professional and service, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

Excellent Agency!

I had fantastic experience with this agency. The purchase was a challenge but Richard did everything in his control to simplify the matter. He was also very sincere and empathetic throughout and i will be using him again in the future.

LF
We had a fantastic experience...

We had a fantastic experience with Richard James, especially with Natalie, who was exceptional throughout our sale and purchase. Her communication was outstanding, keeping us updated at every stage and ensuring everything moved forward smoothly. She showed real perseverance in handling any challenges, making the whole process feel seamless. Natalie’s friendly and approachable manner made a stressful time much easier, and we always felt confident that we were in great hands. We highly recommend Richard James to anyone looking to buy or sell a home!

C
Richard James Will Be My First Choice

First time buyer, fully supported by Richard James Estate Agent's team. Particularly Richard, Stacey and April. A somewhat stressful experience because of an unfortunate home report however the Richard James team helped me and the sellers at every step. Very grateful and happy customer.

All the team are fantastic sales with…

All the team are fantastic sales with Matt and luca and then tieing it up with Julia barrows. Richard James Old Town branch were recommended to me and although a little more expensive than others are well worth it. (you get what you pay for). Everyone keeps you informed every step of the way with viewings till sold. Julia with great communication between myself and the buyers definitely helped speed thing up. They give you contacts you may choose to use along the way with moving companies and solicitors etc of which very good and efficient. I all made this what is said to be the most stressful time in your life alot easier and not so stressful. Thank you to all. Worth your weight in gold.

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All reviews

230 total • Write a review

Showing 161 - 170 of 226 reviews
J
5 out of 5 stars

Natalie was incredible!

Natalie was incredible, very patient and always in our corner. She worked tirelessly to ensure we sold for a good price, with the flexibility we needed. Above all, Natalie understood we were a young family and so naturally risk averse and was with us every step of the way

Date of experience: February 26, 2020

DP
5 out of 5 stars

Anthony Cooper provided a 5 star…

Anthony Cooper provided a 5 star service throughout the whole letting process. Highly recommended.

Date of experience: February 19, 2020

MM
5 out of 5 stars

Anthony Cooper from Richard James who…

Anthony Cooper from Richard James who was dealing with our latest inquiries gave us an excellent service right up to the end. We thank Anthony for this. we will not hesitate to use Richard James again in the future.

Date of experience: February 18, 2020

HR
5 out of 5 stars

Lovely service

Anthony from Richard James has been a gem. We felt so comforted and well informed before we made our decision to rent. Thanks Honey & Robert Barbaro

Date of experience: February 13, 2020

AS
5 out of 5 stars

Anthony has been very good to keep the…

Anthony has been very good to keep the level of service high. His advises/suggestions are impartial.

Date of experience: February 3, 2020

K

Kc

US

5 out of 5 stars

What a delightful experience

What a delightful experience! From the communication right down to the professionalism, I couldn’t recommend Richard James enough. Anthony had provided first-rate service, causing my house hunting process to be swift , steady and stress-free. Thank you!

Date of experience: February 3, 2020

DR
5 out of 5 stars

Excellent customer care provided by Anthony

Excellent customer care provided by ANTHONY ! He was efficient, friendly and professional in helping me find a tenant and so all the necessary work related there to. Thank you Richard James , top service provision

Date of experience: January 31, 2020

RB
5 out of 5 stars

It was a delight to work with Natalie…

It was a delight to work with Natalie Leon of Richard James Estates in Mill Hill. She acted professionally and was very reliable. Natalie managed to secure a buyer in this difficult market and did an excellent job in facilitating the sale. I would ha e no reservations in recommending her and have already instructed her on another property we are selling. Thank Natalie, best wishes.

Date of experience: January 31, 2020

SV
5 out of 5 stars

Professional and excellent service

Professional and excellent service from Anthony Cooper who helped rent my flat quickly and efficiently

Date of experience: January 29, 2020

ms
5 out of 5 stars

Very nice

Πολύ καλό εξυπηρετική ωραίο κλήμα ωραία σπίτι με αναγκάζουν να βάλω 5 αστέρια

Date of experience: January 29, 2020

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