On time
Delivery was on time and delivered with care.

9 months ago
Item arrived on time and undamaged.
9 months ago
Excellent service from start to finish 😊
9 months ago
Friendly courteous and helpful. Took the furniture upstairs which was great
9 months ago
Brilliant delivery staff and extremely helpful.
Delivery was on time and delivered with care.
On time, courteous and helpful
Quick delivery and kind people
The communication was first class from start to finish. The delivery time was spot on and both were very friendly. I would defo use them again and/or recommend Rhenus Home Delivery
Clear communication throughout the process. Live updates available on arrival time via a link in WhatsApp msg sent. Delivery men friendly and efficient. Great service. Simple, easy, clear, efficient.
Disgraceful AI orientated company, delivery driver didn’t get out the Cana nor attempted to deliver at any level. It takes weeks to go there systems again and booked in redelivery - while you deal through AI for all of it. Avoid unless you really want to piss or customers off!
polite, called on time, easy process highyl recomend
Such lovely people so helpful and polite.
Excellent service from this delivery company. Plenty of communication via email and WhatsApp plus a call to say they were 20mins away from delivery. Would definitely recommend
Great service thank you
Excellent service, many thanks for two young guys, who very help me with my delivery!!!
Rhenus home Absolutely trusted on time delivered and the door is perfect, the courier was on time and called b4 arriving..ordering online was easy and after Care support was good..will recommend definitely to anyone looking for there doors thanks again
Great friendly service
Excellent pick up and drop off
Purchase 3 heavy Fire Doors, Excellent Service, Great & continue communication from Purchase to Delivery. Delivery persons were very helpful. All the best.
Great service and very polite delivery men
Was delivered in the time slot Staff. very help brought heavy parcel into the house for me .would recommend Rhenus
Guys were really good they carried parcel right into my living room as item was quite heavy .
A very lovely gentleman and lady carried my very heavy chair and footstool up four flights to my flat. On time and very efficiently.
Delivery was right on time , extremely polite delivery men .
Based on analysis of 29 reviews rated 1-2 stars for Rhenus Home Delivery UK
“I’ve received dozens of deliveries in the last week alone to my new address, no delivery company had problems finding...”
“They arrived on time”
“I paid for a mattress collection through collect your old bed”
“I cannot re set a date”
“Links never work, 1 text saying delivery is due the next day, another saying it’s cancelled, their IT system is obvio...”
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Rhenus Home Delivery UK specializes in providing 2-man handling services for the delivery of furniture, household appliances, and mattresses across the United Kingdom. The company is part of the Rhenus Group, which offers a wide range of logistics and supply chain solutions. Rhenus Home Delivery focuses on ensuring that large and heavy items are delivered safely and efficiently to residential customers. The target market for Rhenus Home Delivery includes online retailers, manufacturers, and other businesses that require reliable last-mile delivery services for bulky products. By utilizing a dedicated team for handling and installing items, the company aims to enhance customer satisfaction through careful and professional delivery services. For more information, potential customers can visit their website at www.rhenus-home-delivery.co.uk.
Rhenus Home Delivery UK receives overwhelmingly positive feedback, with many reviewers praising the excellent communication and timely deliveries. Customers appreciate the clear time windows provided before delivery, often receiving updates via text or email, which helps them prepare for the arrival. The delivery staff are frequently described as friendly, polite, and efficient, going above and beyond by placing items in the desired locations and even removing packaging. However, a small number of reviews express concerns regarding delivery issues, including delays and service inconsistencies. Despite these minor complaints, the overall sentiment remains highly favorable, with many recommending Rhenus for their reliable and professional service. Overall, Rhenus Home Delivery UK is viewed positively by the majority of its customers.
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