Great delivery of our Dusk sofa
Great delivery of our Dusk sofa, twice. Very nice guys doing the delivering, good communication. Very happy having them delivering

9 months ago
Item arrived on time and undamaged.
9 months ago
Excellent service from start to finish 😊
9 months ago
Friendly courteous and helpful. Took the furniture upstairs which was great
9 months ago
Brilliant delivery staff and extremely helpful.
Great delivery of our Dusk sofa, twice. Very nice guys doing the delivering, good communication. Very happy having them delivering
drivers very friendly put doors where i asked them to couldnt ask for a better delivery top marks
I was kept very well informed of when my delivery was due, even given a 5 minute arrival warning, so I could be ready. The guys delivering my new doors were friendly, very efficient and even helped get the heavy doors upstairs where we need them. Highly recommended. Thank you
Really friendly drivers, great that I was able to contact them directly, they put my items where I requested, came within the delivery time, would recommend!
Well informed , very helpful & pleasant delivery team.
Very professional staff . Friendly, efficient and helpful . Respectful of our property . Helped us with problem of faulty delivery . On time . Kept informed of delivery .!
Great delivery team, very easy to contact and actually speak to a person. On time and lovely and helpful. Great company.
Delivery within the time given. Driver phoned shortly before arrival to confirm where our house was and best way to get up our steep narrow driveway. Two lovely ,cheerful, courteous men collected two mattresses and took care to wrap them and strap them in the lorry. Excellent 👍
Turned up as expected 2 persons for big mattress All good
Kept informed and updated by the driver arrived on time and carried all the items into the house. Very helpful
Delivery people were helpful and friendly.delivered on time.
On time Polite colleagues Efficient
Delivery team were both helpful and courteus
Good communication prior to delivery and kept me updated on the day. The items arrived on time and in full. Made life very easy for me!
The young girl and guy who delivered our very heavy items were superb. The ease in which they carried the packages to the first floor (lift was out of order) was very impressive. They took care not to damage the property, delivered with speed,efficiency, a smile and on time. Updated us on timescale every step of the way. A credit to the company. Would definitely recommend using them. Thank you
Nice friendly guys, on time, quick, and items in perfect condition.
Very professional and friendly
Great comms. Arrived on time. Nice delivery guys. Thanks
We were given a very specific date and time that the guys would arrive to collect our mattress and they arrived on the dot…to the minute! They were polite and very helpful. They picked up and carried the mattress to the lorry with no fuss. We didn’t need to do anything. I couldn’t have asked for more! Thank you very much!
Was easy to arrange and could book the collection within a few days rather than waiting 4 weeks for the council collection
Based on analysis of 29 reviews rated 1-2 stars for Rhenus Home Delivery UK
“I’ve received dozens of deliveries in the last week alone to my new address, no delivery company had problems finding...”
“They arrived on time”
“I paid for a mattress collection through collect your old bed”
“I cannot re set a date”
“Links never work, 1 text saying delivery is due the next day, another saying it’s cancelled, their IT system is obvio...”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Rhenus Home Delivery UK specializes in providing 2-man handling services for the delivery of furniture, household appliances, and mattresses across the United Kingdom. The company is part of the Rhenus Group, which offers a wide range of logistics and supply chain solutions. Rhenus Home Delivery focuses on ensuring that large and heavy items are delivered safely and efficiently to residential customers. The target market for Rhenus Home Delivery includes online retailers, manufacturers, and other businesses that require reliable last-mile delivery services for bulky products. By utilizing a dedicated team for handling and installing items, the company aims to enhance customer satisfaction through careful and professional delivery services. For more information, potential customers can visit their website at www.rhenus-home-delivery.co.uk.
Rhenus Home Delivery UK receives overwhelmingly positive feedback, with many reviewers praising the excellent communication and timely deliveries. Customers appreciate the clear time windows provided before delivery, often receiving updates via text or email, which helps them prepare for the arrival. The delivery staff are frequently described as friendly, polite, and efficient, going above and beyond by placing items in the desired locations and even removing packaging. However, a small number of reviews express concerns regarding delivery issues, including delays and service inconsistencies. Despite these minor complaints, the overall sentiment remains highly favorable, with many recommending Rhenus for their reliable and professional service. Overall, Rhenus Home Delivery UK is viewed positively by the majority of its customers.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.