Respond Services Reviews

Engineer was on time, friendly, efficient and got the job done in the blink of an eye. Would highly recommend.

Very professional service

Great service, would recommend to anyone. Professional, prompt and quick

Our Engineer arrived exactly as arranged in order to check our fridge and freezer issues. He explained all his duties to us and arranged for the follow up parts to complete our job…..which duly arrived this morning. Our Engineer was very polite and carried out all his tasks in a very professional and friendly manner.

Quick service explained what issue was

Punctual and efficient. Very pleasant person - very pleased with result

Fast, friendly and efficient

The engineer is very professional and friendly, he efficiently replaced the faulty motor fan of my cooking hood and it works perfectly now.

Michell from RSL office was excellent! helpful and efficient. Darren the engineer was excellent too: professional and helpful.

He is patient and has people’s skills

It was swift and efficient

Good on time repairs and prompt technician

Easy to report the fault online and book a suitable date. Engineer communicated the night before and the morning of the visit and was very thorough.

Prompt and timely response, engineered arrived before 7 am, had the correct replacement parts and fitted quickly, most impressive.

Washing machine needed new motor and the engineer had one already in his van . Fitted straight away no waiting

Great service Very friendly and professional

I was given a 3hr timeframe for the technician to attend to investigate the problems I was having with my washer dryer. The technician called en route to advise he was on the way and, arrived promptly. He was polite and friendly and fully aware of my issues. He put the machine through various tests, explaining as he did so but, found no fault. We then discussed how I use the machine and the products that I use. He gave me a brief summary of the various program cycles and suggested I should review again the machine manual. He further suggested actions I could take to resolve the particular issues I had. It was a very positive encounter and I am 100% happy with the technician who visited.

The engineer was a polite, helpful and resolved the problem is a good and fast manner. Related to him all good. What I did not like was the way making an appointment for the engineer to come happens. Very few options and having to wait for days.