Respond Services
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100% happy -I was given a 3hr timeframe for the…
I was given a 3hr timeframe for the technician to attend to investigate the problems I was having with my washer dryer. The technician called en route to advise he was on the way and, arrived promptly. He was polite and friendly and fully aware of my issues. He put the machine through various tests, explaining as he did so but, found no fault. We then discussed how I use the machine and the products that I use. He gave me a brief summary of the various program cycles and suggested I should review again the machine manual. He further suggested actions I could take to resolve the particular issues I had. It was a very positive encounter and I am 100% happy with the technician who visited.