Respond Services Reviews

Good service repaired washing machine with in 7 days,new moter.

Arrived on time. No Fuss. Carried out repair, as far as I know satisfactorily. Not had the time to test it yet but appears to be working ok.

Our engineer was polite, fixed our issue that had reoccurred and providing after care solutions to prevent the issue returning

Very polite nice man.

Quick & efficient repair - engineer was polite & friendly, quickly identified & fixed the fault. Provided advice on how to prevent future issues. All done under the guarantee so no charge. Happy days!

AEG Pete the engineer was amazing

The engineer arrived early, was pleasant, professional, repaired the error quickly, looked over our washer dryer to ensure nothing more needed repair, identified & explained clearly what was doing done during the appointment.

Polite and efficient

Rob phoned ahead to confirm his arrival time. He arrived on time and satisfactorily completed the job in half an hour. He was polite and efficient.

Helpful knowledgeable engineer!

Ashley the engineer could not have been more helpful. The issue isn’t something he was able to fix as the whole unit needs replacing but the report was great and should help me get a replacement from the company I bought it from

On time. Polite and efficient. Changed all parts in our dishwasher that could be causing the issue.

Overall a good experience and the AEG fixed price service is ideal. I would have given 5 stars though repair took 3 visits as did not have spares on the van. Other than that all sorted and would use again.

The service executive is skilful, the repair was done really in a snap. Happy for their service, everything is sorted now

He came on time. Very professional, clean and the most important new his what to do and how to put everything back in its place and gave me professional advice. Thank you

Easy to arrange for a repair. Engineer keeps you informed of when he'll be with you.

Prompt appointment given and we were kept well informed of time slot. Very helpful engineer who answered all our questions. Would have been a 5 star rating but we were very clear when booking the repair that the seals were damaged and we were assured this is included in our policy but the engineer had been given the wrong information and arrived without the necessary parts to complete the job. The parts will be sent in the post.

Communication was excellent, including a phone call from the engineer to say he was on his way. The engineer was friendly and knowledgeable and our freezer was very quickly left in working order.