Excellent service
Excellent service. Friendly and helpful.

10 months ago
Such a helpful polite guy and knowledgeable
10 months ago
The engineer came at the agreed time, was polite and considerate and did a good job fixing our washing machine.
10 months ago
Quick efficient repair and some helpful advice.
Excellent service. Friendly and helpful.
I liked the appointment in 4 days but disliked that the engineer didn't have the part when I had described the fault to the drum in the initial request.
The engineer explained what the fault was and retified it. Made recommendation for what was amiss. He was very patient, polite and knew his job very well
Respond Services sent an engineer who quickly identified the issue with my dishwasher, ordered the correct part and promptly fixed the issue. Very happy with their performance and delighted with the outcome.
Very helpful
Good service
Within a minute of me describing the issue, Adam had told me what the solution was and it was rectified soon after.
The repair man was very courteous and helpful, although he wasn't able to repair the fault he was able to suggest a solution.
Said they would be hear between 1pm and 4pm,turned up 1.5pm very good, got on with the job he spent 2 hours not like the previous company who came to try to fix it he couldn't get out of the door quick enough,cleaned up and put the fridge freezer back into space,which i was going to do.very good.
Very friendly and helpful engineer
Great experience from the first phone call to my appliance being repaired. The people I spoke to were helpful and friendly. Highly recommend.
Quick service, fixed first time
The issue was not resolved on the first visit but the team arranged for the engineer to come out again and they sorted it out in the end
Very professional and friendly engineer, who repairs my faulty cooking hood and gas hob in one go. It goes beyond my expectations that he also inspected my fridge and resolved the problem of water drainage. Highly recommended!
Came on time, courteous and seems to have fixed the issue
Engineer was friendly, rang to let us know he was on his way and did an excellent job very quickly. Have used respond for repairs to other appliances and have always been very satisfied with the service
Full and clear explanation of terms when the appointment was made. The firm was understanding when I had to cancel the original appointment because of covid. I appreciated being offered earlier Engineer visits. The Engineer was friendly, polite and extremely fast and efficient in carrying out the repair.
prompt fixed
The engineer was fantastic cleaned up after could not have ask for better
Your serviceman (Benjamin or Damian ?) was on time, well appointed and repaired our oven in a very efficient time. No mess, very courteous and obviously very well trained. Thank you
Based on analysis of 10 reviews rated 1-2 stars for Respond Services
“He could do with customer service training”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Respond Services is a review platform that enables businesses to collect and manage customer feedback effectively. The company provides tools and services designed to help organizations enhance their online reputation through authentic customer reviews. By facilitating transparent interactions between consumers and businesses, Respond Services aims to empower companies to understand customer experiences and improve service delivery. The target market for Respond Services includes businesses of various sizes seeking to build trust and credibility in their industries. By leveraging customer insights, companies can make informed decisions that drive customer satisfaction and loyalty. The platform supports businesses in engaging with their audience, promoting positive reviews, and addressing concerns to foster a better overall customer experience. For more information, visit www.respondservices.co.uk.
Respond Services receives overwhelmingly positive feedback, with many reviewers praising the engineers for their professionalism, politeness, and efficiency. Customers appreciate the prompt arrival times, often noting that engineers communicate well about their schedules and complete repairs quickly, sometimes in as little as 20 minutes. The staff's knowledge and ability to explain the repair process also stand out, contributing to a high level of customer satisfaction. However, a few reviews mention delays in scheduling, with some customers experiencing longer wait times before an engineer could arrive. Despite these minor complaints, the overall sentiment remains highly favorable, highlighting the company's commitment to quality service. Overall, Respond Services is regarded as a reliable choice for appliance repairs.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.