Reassuring
Fast, confident engineer

10 months ago
Such a helpful polite guy and knowledgeable
10 months ago
The engineer came at the agreed time, was polite and considerate and did a good job fixing our washing machine.
10 months ago
Quick efficient repair and some helpful advice.
Fast, confident engineer
Engineer was great once he got here. 12.55 cut off time was 1pm.
The engineer who came to fix my washing machine was fantastic. He arrived promptly, got straight to work, and diagnosed the issue quickly. He was very efficient, had all the tools he needed, and the repair was completed in no time. What really stood out was how informative and professional he was — he explained what was wrong and what needed to be repaired. Great service from start to finish!
I had an engineer come out to look at my hob, called Ian, who was lovely and helpful. He was able to let me know what was wrong, order a part and book in another appointment to come back and fit the part. I appreciated how quick and seamless everything was.
Super efficient repair by a professional employee.
The engineer was fantastic and very knowledgeable. Sorted out our problem with the dishwasher and gave valuable advice.
The engineer was polite, helpful and on time. He was a really nice man Thank you
the engineer was helpful, cheery, did what he came to do, left no mess, and showed me ho to clean the hob.
Easy to book. Friendly and professional engineer was in and out very quickly
Punctual. Professional. Fast. Issue resolved by replacing a faulty part.
Very knowledgeable and helpful associate
Booked the repair online, repair was scheduled and arrival time given between 12 and 3pm. Today the engineer arrived 10min earlier and fixed the washing machine in no time and was gone by 12:05. Highly satisfied with the service and the efficiency of the engineer.
Engineer came prepared with a new fridge door as he had anticipated that it may need replacing. Quick n effective repair job done. Excellant service. Arrived on time.
Honest, helpful and quick. Thanks, Rich!
Thank you!!
The was polite and helpful. He was also very professional. I would recommend your service to anyone 👏
Your workman was pleasant and professional.
Polite, friendly engineer who got the job done!
All good received glass on Friday just got to fix it in
The engineer today was courteous, contacting me ahead of time to let me know he was coming. He was respectful of my home and very efficient with his work. He quickly identified and fixed the problem. Would use again and would recommend their services
Based on analysis of 10 reviews rated 1-2 stars for Respond Services
“He could do with customer service training”
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Respond Services is a review platform that enables businesses to collect and manage customer feedback effectively. The company provides tools and services designed to help organizations enhance their online reputation through authentic customer reviews. By facilitating transparent interactions between consumers and businesses, Respond Services aims to empower companies to understand customer experiences and improve service delivery. The target market for Respond Services includes businesses of various sizes seeking to build trust and credibility in their industries. By leveraging customer insights, companies can make informed decisions that drive customer satisfaction and loyalty. The platform supports businesses in engaging with their audience, promoting positive reviews, and addressing concerns to foster a better overall customer experience. For more information, visit www.respondservices.co.uk.
Respond Services receives overwhelmingly positive feedback, with many reviewers praising the engineers for their professionalism, politeness, and efficiency. Customers appreciate the prompt arrival times, often noting that engineers communicate well about their schedules and complete repairs quickly, sometimes in as little as 20 minutes. The staff's knowledge and ability to explain the repair process also stand out, contributing to a high level of customer satisfaction. However, a few reviews mention delays in scheduling, with some customers experiencing longer wait times before an engineer could arrive. Despite these minor complaints, the overall sentiment remains highly favorable, highlighting the company's commitment to quality service. Overall, Respond Services is regarded as a reliable choice for appliance repairs.
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