Respond Services Reviews

Explained issues, fixed what he could and gave further advice on long term solution

Ben was very friendly and completed the job thoroughly and professionally. My hob is up and running in it's entirety, thanks Ben.

Helpful communications by email, text & mobile. Repairer was polite, understood the problem, provided the part needed. Cleaned up at end. All dealt with quickly.

Very professional, quick and effective repair

The company were very helpful on the phone. A prompt visit date was set. We were called back and offered an earlier date and time of arrival. The engineer was prompt found the problem, and a fix has been arranged. Overall impressed with the whole process.

Helpful and obviously competent man got on and dealt with problem

Peter was punctual, informative and professional. Also shared wisdom in terms of looking after my machine. Washer dryer Machine was fixed in no time. Would use again.

They staff were friendly and professional. They knew what they were doing. Quick and simple process. Went over and above to ensure all faults were considered

Notified in advance of arrival time. Also, engineer phoned 10 mins prior to arrival to let me know. Engineer was then able to rapidly diagnose and resolve the issue - drum roller was worn. Also he went the extra mile and replaced all four rollers and not just the worn one, and carefully cleaned out the inside.

After previously having a negative experience with the company, I’m pleased to report a seamless experience this time. Good communication, punctuality and a courteous and knowledgeable engineer. The engineer came on time, knew the fault code on our AEG dishwasher (i30) and set about fixing it, after replacing a couple of parts which he had on his van it was done. Great Job!

Engineer was very chatty and helpful, explained thoroughly what the problem was and how to troubleshoot.

Very helpful! Reassuring and practical - and answered all our questions.

complete repair with informative interaction with the repair guy Adam, who is excellent!

Prompt, friendly and efficient. Thank you!

Professional, helpful and knowledgeable

Engineer arrived on time and was pleasant, couldn't fix my dishwasher but that wasn't down to him, dishwasher was old and parts no longer available!

A fantastic experience from start to finish. The engineer was helpful and explained everything perfectly. The job was done meticulously.

On time and explained the repair in detail. He was polite and friendly. Gave advice on use of machine.