Engineer was courteous and answered all…
Engineer was courteous and answered all my questions to put my mind at ease.

10 months ago
Such a helpful polite guy and knowledgeable
10 months ago
The engineer came at the agreed time, was polite and considerate and did a good job fixing our washing machine.
10 months ago
Quick efficient repair and some helpful advice.
Engineer was courteous and answered all my questions to put my mind at ease.
Engineer was knowledgeable and helpful. Fixed a new water valve on the dishwasher. All tidy and complete. He turned up early as well. Thank you.
The engineer was very prompt and knowledgeable in fixing our misaligned Cooker Hood. He did a professional and time-efficient job. Thank you very much!
Super quick and efficient. Engineer was very helpful by providing advice on a separate issue too.
Problem fixed, very efficient and professional engineer
Attended at agreed date and time and job was carried out without a fuss.
Arrived on time, polite, clean and tidy, informed what was being done and most important fixed our appliance.
Came within time slot polite and efficient service.
Professional and excellent customer service
Excellent service, open, honest and very professional
Engineer arrived on time. Diagnosed the issue and replaced sensor ran a program to insurer that was the problem then tidied up and left all in about an hour.
Very prompt and efficient repair.
He arrived within the appointed times and was very helpful . He will contact me later to check that the appliance is working satisfactorily
From the beginning to the end, the problem was dealt with in a very professional manner
The engineer had a look at the machine. I told him what was wrong he dealt with it quickly
Superb service fixed quickly and efficiently. Excellent engineer
Good service from engineer who phoned to give arrival time and explained things clearly. No repair was necessary and oven is working within spec.
Amazing service! Couldn’t catch the name of our engineer but he was awesome. Left him to it. Didn’t realise he was there after a while as he was so respectful, tidy and courteous.
Appointment made, received a time scale and was called by engineer five minutes before arrival. He was very pleasant, professional and and went over and above by showing me how to descale my coffee machine and stayed till the process was complete. Brilliant service
A quick 24 hr response ..the engineer had all necessary tools to make a diagnosis
Based on analysis of 10 reviews rated 1-2 stars for Respond Services
“He could do with customer service training”
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Respond Services is a review platform that enables businesses to collect and manage customer feedback effectively. The company provides tools and services designed to help organizations enhance their online reputation through authentic customer reviews. By facilitating transparent interactions between consumers and businesses, Respond Services aims to empower companies to understand customer experiences and improve service delivery. The target market for Respond Services includes businesses of various sizes seeking to build trust and credibility in their industries. By leveraging customer insights, companies can make informed decisions that drive customer satisfaction and loyalty. The platform supports businesses in engaging with their audience, promoting positive reviews, and addressing concerns to foster a better overall customer experience. For more information, visit www.respondservices.co.uk.
Respond Services receives overwhelmingly positive feedback, with many reviewers praising the engineers for their professionalism, politeness, and efficiency. Customers appreciate the prompt arrival times, often noting that engineers communicate well about their schedules and complete repairs quickly, sometimes in as little as 20 minutes. The staff's knowledge and ability to explain the repair process also stand out, contributing to a high level of customer satisfaction. However, a few reviews mention delays in scheduling, with some customers experiencing longer wait times before an engineer could arrive. Despite these minor complaints, the overall sentiment remains highly favorable, highlighting the company's commitment to quality service. Overall, Respond Services is regarded as a reliable choice for appliance repairs.
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