Great service
Engineer turned up at the beginning of the time slot and fixed the issue very quickly.

10 months ago
Such a helpful polite guy and knowledgeable
10 months ago
The engineer came at the agreed time, was polite and considerate and did a good job fixing our washing machine.
10 months ago
Quick efficient repair and some helpful advice.
Engineer turned up at the beginning of the time slot and fixed the issue very quickly.
Engineer knew what he was doing, had the part with him! All done in twenty minutes.
This was the second call out for my washing machine where the door lock wasn't functioning properly. The first engineer replaced the lock, but this engineer said the lock was unlikely to be faulty but the heating element which was shorting to earth causing the lock not to work properly and he replaced the element and all seems to work again.
Easy to contact. Arrived promptly. Job done!
all godo went quick
A company that we have used before who always give 100%. Friendly engineer.
Smooth, quick, neat and being careful
In spite the fridge-freezer I bought has not been a good buy at all, RESPOND SERVICES was fantastic: from the lady I spoke with over the phone to the engineer sent to check the appliance, RESPOND SERVICES has proven to be very approachable, highly knowledgeable and superbly professional.
The gentleman came within the time frame given, was polite and proactive. He knew straight away what the problem was and fixed it immediately.
Friendly and courteous, clear explanations and solved the issue efficiently.
Scott arrived punctually at 7am this morning and did an excellent repair on our oven door. He was very friendly and professional and we are confident that the problem is resolved.
Great job, kept me put to date on arrival time. Was polite, friendly, and conscientious, explained what the problem was and resolved it.
Great service. Polite staff and the problems with my oven was fixed very quickly
Punctual, friendly and efficient. Came with the necessary parts so no need to book second appointment!
quick and good service engineer was polite.
Quick, efficient and had the part needed.
Everything was excellent from the start. The booking was easy and efficient The communication was professional The engineer was knowledgeable, polite, and knew what he was doing. After finishing the job, he tested the machine to be sure that everything was working as they should be. We were very happy with the engineer and your services
Freezer was checked for problem with temperature and repaired to fix the issue fingers crossed we will not have any further problems
The engingeer was prompt, polite and very quick! Altogether; a perfect experience.
Courteous young man. Knew what he was doing. Only reason I didn't give 5 stars is because of the early arrival starting at 7am instead of 8am.
Based on analysis of 10 reviews rated 1-2 stars for Respond Services
“He could do with customer service training”
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Respond Services is a review platform that enables businesses to collect and manage customer feedback effectively. The company provides tools and services designed to help organizations enhance their online reputation through authentic customer reviews. By facilitating transparent interactions between consumers and businesses, Respond Services aims to empower companies to understand customer experiences and improve service delivery. The target market for Respond Services includes businesses of various sizes seeking to build trust and credibility in their industries. By leveraging customer insights, companies can make informed decisions that drive customer satisfaction and loyalty. The platform supports businesses in engaging with their audience, promoting positive reviews, and addressing concerns to foster a better overall customer experience. For more information, visit www.respondservices.co.uk.
Respond Services receives overwhelmingly positive feedback, with many reviewers praising the engineers for their professionalism, politeness, and efficiency. Customers appreciate the prompt arrival times, often noting that engineers communicate well about their schedules and complete repairs quickly, sometimes in as little as 20 minutes. The staff's knowledge and ability to explain the repair process also stand out, contributing to a high level of customer satisfaction. However, a few reviews mention delays in scheduling, with some customers experiencing longer wait times before an engineer could arrive. Despite these minor complaints, the overall sentiment remains highly favorable, highlighting the company's commitment to quality service. Overall, Respond Services is regarded as a reliable choice for appliance repairs.
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