Rentokil Property Care

Service levels are mixed. Short version - the rat guys are good, but keep remember how you paid and keep your receipt you will need it. Longer version The people who come to the property are polite and get rid of the rats effectively. Communication is poor, both within the company and between the company and the customer. Accounts are the worst part of the service - residential customers pay the assessor's quote in full on the day they visit. I have been repeatedly chased for a bill paid on the day and which Rentokil have issued a receipt. Speaking to someone on the phone took 25 minutes and was a complete waste of time.

Quick and thorough no complaints

Our Rentokil technician is very professional. He address our pest issue efficiently and takes the time to explain the process. It’s also really helpful to have direct contact with him for follow up questions and in need a callout. Highly recommend there service.

Rentokil have provided Pest control service to our business for many years, and have always provided excellent service and support. The Technicians & Field biologist who visit site always present and conduct themselves in a professional manor.

We have zero pest problems thanks to Rentokil, we trust them to look after our business and have done for several years. Great company with professional and friendly staff our local guy Jamie always has our service reports ready for any audit that we have. We fully recommend this company and would not use anyone else.

We have a great working relationship with technician Ian Mosley and Field Biologist Brandon Price, both of whom are always available when I need them. We rarely have any problems with pests on site but when we do, they are dealt with quickly and effectively

The member of staff attending site is always very nice and does a very thorough walk through and check of the site. At the end of the visit we discuss any issues/concerns that may have been found.

We have been using Rentokil Pest Control for the past year and I am thoroughly impressed with their service they have delivered thus far. From the moment I contacted them, their team was professional, friendly, and responsive. The technician arrived on time and took the time to explain the treatment plan in detail. High praise for Rentokil and their team.

Avoid using company. At every point they have been overpriced and unprofessional. A rediculous payment system. Use of third party contractors that actually do the work. I was over charged with a payment that, following multiple phone calls and long waits on hold for 30 mins plus, they confirm, should not have been taken. I’ve then chased for a refund and despite a confirmation email saying refund actioned the payment fails to arrive more than 2 weeks later. Customer service appear unable to action anything and totally unsupported. I would never use this company again. Truly awful experience.

Joel is a charming very capable operative. Very thorough in all he has done for the church. We are very grateful to him for his expertise.

Mark arrives on time and is pleasant and efficient

The pest control service from Rentokil cannot be faulted. All visits are completed with diligent professionalism and all callouts are answered in an extremely timely manner. Tremendous service all round.

prompt service and always making sure the visit is done alongside our working day as we are a busy hospital.

Great service, very pleased with the work carried out, Dave is very efficient at his job.

Very friendly and professional service, always turn up when required.

Christian was super efficient, considerate and gave me peace of mind. He thoroughly searched the site and explained the procedure thoroughly to me. He came out the week later and again was thorough and efficient checking the site and explaining what the situation was. During a horrible time Christian showed great empathy and understanding. I couldn’t praise him enough for getting rid of our rat issue.

Worked with Rentokil for years now, wouldn’t choose any other pest control company - my regular guy Edison is great!

Very professional and thorough. Thanks to Taylor for all his help!

Nick was incredible! we we due to have these fancy new traps installed that work with a wifi connection. Having no idea what any of it meant or worked, Nick had taken the time to explain and show me exactly what is was that was being installed! Would highly recommend!

I can't thank Macaulay enough. He was so professional, caring and respectful. He was honest and very knowledgeable.