I have bought 2 mattresses recently …
I have bought 2 mattresses recently absolutely brilliant 👏. I would reccomend to anyone you get what you pay for .
4.2
Great
1,000 reviews
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Review summary
REM-Fit receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Good product, bad service
The mattress is good, but the service was really bad. - I was only informed that selecting a date and time wasn’t possible after purchase, even after selecting it at checkout. Made moving day to my new house stressful. - Order was inadvertently cancelled without my knowledge, resulting in a change of delivery date. - Mattress turned up but the pillows I’d also ordered weren’t delivered with it. I’m still waiting on these
500 Ortho Hybrid issues from 18 months
I am writing this review after owning the mattress for 6 years. I purchased the 500 Ortho Hybrid in 2019. This was the best mattress I had ever slept on however 2 years later I contacted this company to alert them to the fact the mattress was starting to noticeably dip where our bodies lie. As the mattress is guaranteed for 15 years they sent an assessor round who only measured the surface of the mattress and decided the mattress was OK. We are now 6 years down the line and the mattress has dipped considerably. The centre of the mattress is still in perfect condition and is very comfortable, however where our bodies lie the inside of the mattress has severely compressed causing a lot of discomfort. I asked for another assessment but was told they would set up an appointment and if no issues were found we would have to pay a £40 call out fee. I have been dealing with the assessors who have confirmed that although they do some compressions tests they can't confirm if the compression we are experiencing will be enough to justify a refund. So to sum up I would not waste your money buying this mattress because after a couple of years you may need a new one!! If you buy a sprung mattress it will stand the test of time much better than foam (in my 57 years of experience)!
Rem Fit Bamboo Charcoal Pillow
purchased 23/6/25 - quick delivery - excellent packaging - the best pillow i have ever owned by far! - only had it just over 2 weeks but yeah, i am thoroughly impressed!. Great height, supportive, a joy to sleep on - good for back or side sleeping - compliments my memory foam mattress - impressed! - great investment!
Company details
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Website
rem-fit.co.uk
All reviews
1,000 total • Write a review
Showing 281 - 290 of 996 reviews
K
Kavi
US
REM-Fit Halo Topper
As a returning customer using the REM-Fit 500 pillow, I had high expectations for the Halo Topper, and it exceeded them! It adds perfect cushioning and support, making my sleep more comfortable. The quality is top-notch, just like the pillow. Highly recommended for anyone looking to improve their sleep!
Date of experience: October 17, 2024
BE
I ordered the REM 600 Lux Hybrid…
I ordered the REM 600 Lux Hybrid mattress. Order and delivery spot on. I can say at 58 I’ve found the perfect mattress for me…. I’m can’t rate it enough.
Date of experience: October 16, 2024
PW
Excellent service
Excellent service. Excellent product
Date of experience: October 16, 2024
SH
I bought the cool pillow for my…
I bought the cool pillow for my Partner, he has been very pleased with it. Recommended.
Date of experience: October 14, 2024
DG
Great communication
Great communication, super fast delivery, and an amazing product (mattress), it doesn't get much better
Date of experience: October 11, 2024
SN
Item was delivered quickly
Item was delivered quickly, is of good quality and washes well. It is exactly as described.
Date of experience: October 10, 2024
PC
Great mattress and swift delivery
Great mattress and swift delivery. All for a low price. Can’t complain.
Date of experience: October 10, 2024
PS
Very nice mattress and fast delivery…
Very nice mattress and fast delivery no problems so far
Date of experience: October 10, 2024
UR
I past 100 days free trial for personal…
I past 100 days free trial for personal reasons and when I got back to them after 100 days that mattress has been continually giving us back pain, they sent someone to check but refuse to help. Eventhough, I requested to buy new one with higher price.
Date of experience: October 9, 2024
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