I have bought 2 mattresses recently …
I have bought 2 mattresses recently absolutely brilliant 👏. I would reccomend to anyone you get what you pay for .
4.2
Great
1,000 reviews
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Review summary
REM-Fit receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Good product, bad service
The mattress is good, but the service was really bad. - I was only informed that selecting a date and time wasn’t possible after purchase, even after selecting it at checkout. Made moving day to my new house stressful. - Order was inadvertently cancelled without my knowledge, resulting in a change of delivery date. - Mattress turned up but the pillows I’d also ordered weren’t delivered with it. I’m still waiting on these
500 Ortho Hybrid issues from 18 months
I am writing this review after owning the mattress for 6 years. I purchased the 500 Ortho Hybrid in 2019. This was the best mattress I had ever slept on however 2 years later I contacted this company to alert them to the fact the mattress was starting to noticeably dip where our bodies lie. As the mattress is guaranteed for 15 years they sent an assessor round who only measured the surface of the mattress and decided the mattress was OK. We are now 6 years down the line and the mattress has dipped considerably. The centre of the mattress is still in perfect condition and is very comfortable, however where our bodies lie the inside of the mattress has severely compressed causing a lot of discomfort. I asked for another assessment but was told they would set up an appointment and if no issues were found we would have to pay a £40 call out fee. I have been dealing with the assessors who have confirmed that although they do some compressions tests they can't confirm if the compression we are experiencing will be enough to justify a refund. So to sum up I would not waste your money buying this mattress because after a couple of years you may need a new one!! If you buy a sprung mattress it will stand the test of time much better than foam (in my 57 years of experience)!
Rem Fit Bamboo Charcoal Pillow
purchased 23/6/25 - quick delivery - excellent packaging - the best pillow i have ever owned by far! - only had it just over 2 weeks but yeah, i am thoroughly impressed!. Great height, supportive, a joy to sleep on - good for back or side sleeping - compliments my memory foam mattress - impressed! - great investment!
Company details
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Website
rem-fit.co.uk
All reviews
1,000 total • Write a review
Showing 171 - 180 of 996 reviews
TO
T Owen
US
Hassle free
Good price and came with free delivery and pillows which were a bonus. Mattress was a bit firmer than I expected so still getting used to it as has been less than 2 weeks. Is very good quality. Got the mattress protector at a good price as well to extend the sleep trail. Good communication throughout. Would recommend though.
Date of experience: February 8, 2025
KW
Quality product.
Good price, great communication & delivery.
Date of experience: February 8, 2025
G
Gloria
US
Worthy of its awards...
Genuinely shocked at how comfortable this bed is. It's massively impacted the way I sleep for the better. I'm tossing and turning a lot less, I wake feeling rested, and getting to sleep is so much easier. I didn't realise how much I actually needed a new mattress. Dare I say, my husband seems to be snoring less. Or I'm sleeping heavier.
Date of experience: February 8, 2025
KG
Good night sleep assured
The mattresses are well designed and very comfortable. Surely has improved my sleep quality. Also, the service was excellent from the ordering process till the delivery and Amy was always helpful in responding to my emails. One request is that when the delivery is made they should open it up and lay on the frame as it is very hard for an individual to manages this.
Date of experience: February 7, 2025
JC
This was an easy transaction
This was an easy transaction, I bought the product, received an email with instructions, the delivery company made contact, arranged a suitable delivery time, the delivery company placed the mattress in the room of my choice, removed the old mattress and since then I've had the best few nights sleep ever.
Date of experience: February 6, 2025
Jb
Great prices and best sleep ever…
Great prices and best sleep ever mattress is far superior to a lot of others on the market nice and deep great support and cooling foam aswell so all round a better sleep quality came well packed and easy to assemble would recommend to anyone 5*
Date of experience: February 5, 2025
Bh
There are no words......
Sleep now comes easy and I don't wake up sore, this matress has given me a new lease of life. Amazed it could change life so much. Thank you, thank you
Date of experience: February 5, 2025
JW
Great customer service and very good…
Great customer service and very good value product.
Date of experience: February 5, 2025
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