I have bought 2 mattresses recently …
I have bought 2 mattresses recently absolutely brilliant 👏. I would reccomend to anyone you get what you pay for .
4.2
Great
1,000 reviews
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Review summary
REM-Fit receives consistently positive reviews. Customers particularly appreciate service and quality, though some mention concerns about customer service and communication.
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Based on reviews, created with AISee what reviewers are saying
Good product, bad service
The mattress is good, but the service was really bad. - I was only informed that selecting a date and time wasn’t possible after purchase, even after selecting it at checkout. Made moving day to my new house stressful. - Order was inadvertently cancelled without my knowledge, resulting in a change of delivery date. - Mattress turned up but the pillows I’d also ordered weren’t delivered with it. I’m still waiting on these
500 Ortho Hybrid issues from 18 months
I am writing this review after owning the mattress for 6 years. I purchased the 500 Ortho Hybrid in 2019. This was the best mattress I had ever slept on however 2 years later I contacted this company to alert them to the fact the mattress was starting to noticeably dip where our bodies lie. As the mattress is guaranteed for 15 years they sent an assessor round who only measured the surface of the mattress and decided the mattress was OK. We are now 6 years down the line and the mattress has dipped considerably. The centre of the mattress is still in perfect condition and is very comfortable, however where our bodies lie the inside of the mattress has severely compressed causing a lot of discomfort. I asked for another assessment but was told they would set up an appointment and if no issues were found we would have to pay a £40 call out fee. I have been dealing with the assessors who have confirmed that although they do some compressions tests they can't confirm if the compression we are experiencing will be enough to justify a refund. So to sum up I would not waste your money buying this mattress because after a couple of years you may need a new one!! If you buy a sprung mattress it will stand the test of time much better than foam (in my 57 years of experience)!
Rem Fit Bamboo Charcoal Pillow
purchased 23/6/25 - quick delivery - excellent packaging - the best pillow i have ever owned by far! - only had it just over 2 weeks but yeah, i am thoroughly impressed!. Great height, supportive, a joy to sleep on - good for back or side sleeping - compliments my memory foam mattress - impressed! - great investment!
Company details
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Website
rem-fit.co.uk
All reviews
1,000 total • Write a review
Showing 141 - 150 of 996 reviews
CR
Competitive priced mattress with good…
Competitive priced mattress with good quality support.
Date of experience: February 19, 2025
LT
Comfy and easy enough to get up the…
Comfy and easy enough to get up the stairs, for a mattress! In trial period, so time will tell...
Date of experience: February 19, 2025
MF
Great Customer Support
The pillow I ordered was not suitable for me. I contacted customer services and was overwhelmed by the concern and disappoinment that It was not for me by a Customer Relations Manager. I was given the immediate offer of a refund. Thank you Amy for your great customer relations.
Date of experience: February 18, 2025
MM
I would highly recommend REM-Fit due to the overall experience and value.
I would highly recommend REM-Fit due to the overall experience of ordering a mattress and accessories from them. I ordered the REM-Fit Hybrid 600 Elite mattress and Halo topper. It was quickly delivered in less than a week by two professional delivery man. The mattress is comfortable, it doesn’t sink and most importantly, the back support is incredible. I no longer have any pain in my back. The mattress doesn’t get hot at night and the pillows remain cool throughout the night.
Date of experience: February 18, 2025
JG
I recently tried the Rem-Fit pillows
I recently tried the Rem-Fit pillows, and I am thoroughly impressed with their memory foam quality and temperature regulation features. The memory foam is incredibly responsive, conforming to the contours of my head and neck for a supportive and personalised sleeping experience. It offers the perfect balance of firmness and softness, making it great for different sleeping positions, especially if you're someone who needs extra neck support. What really stood out to me, though, is the temperature regulation. The pillows have a built-in cooling technology that helps keep the surface cool throughout the night. I’ve always struggled with overheating while sleeping, but the Rem-Fit pillows do a fantastic job of maintaining a comfortable, cool temperature, even on warmer nights. This feature is a game-changer for anyone who tends to get hot while sleeping, as it really does enhance the quality of rest. Overall, I highly recommend Rem-Fit pillows for anyone looking for a pillow that offers both comfort and innovative temperature control. It’s clear that a lot of thought has gone into the design, and I’m definitely getting a better night’s sleep because of it.
Date of experience: February 18, 2025
A
Andrew
US
Excellent mattress
Excellent mattress, great comfort, great sleep, pillows that I ordered were quite thin but there are other pillow styles however some better pillows in shops for cheaper. Mattress again is one of best I have slept in. Only been little over 2 weeks but no complaints yet
Date of experience: February 17, 2025
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