Over a year ago
All the team members which I dealt with were friendly and efficient. When I explained what kind of car I needed, my requirements were met quickly and the contract explained clearly. Due to a need to e... See more
Over a year ago
So easy,the service was second to none and the car was nice 👍
Over a year ago
New system didn't take my booking initially, I had a number, but the had nothing on their system. Staff at the airport, made it effortless to get it sorted out
Redspot is easy to book and the different costs structures ie top dog, are simple to understand and review. Most recently hired a car from Perth Airport, it's a long walk to the booth, but the staff were incredibly friendly and helpful. Sydney staff may need a little more training in customer service.
Redspot had the best quote inside the terminal and gave a free upgrade. We certainly got value for money
I never have to worry about hidden charges or surprises with Redspot. I just choose top Dog and pay for my fuel refill at pick up and away I go. So simple and hassle free every time. Thanks Redspot.
Quick, easy, and cheap.
Great service.
Service was good and professional on pick up, wouldnt recommend the Mitsubishi Mirage as a hire car as its a guttless piece of crap. Returning car was easy enough except the next day they called me to see where their vehicle was. Sorry guys it wouldnt fit in my bag and onto my international flight.
best service handsdown very friendly people and compensate on any mishaps without fail
Good efficient service. They were quick to provide the vehicle and drop off was excellent. Unfortunately the vehicle did have some damage which was disappointing.
Happy with everything, especially the fast return process. Disappointed with the very high excess designed to scare you into taking insurance, and the limited options available if you do take insurance. Bayswater car rental do it better.
the car was ready and the staff are pleasant and helpful
Car was reliable. I had two car seats 1 for my eight year old & 1 for my 4 year old. I did intend on only paying $130 for my rental as that was the amount on my bill but added on insurance & then ended up paying $260 which did interrupt my budget. I also did the prepay fuel option of $22 & my fuel only dropped 1-2 bars certainly not $22 worth.
Love Red Spot! Great customer service with friendly, helpful staff. Great value. The car was clean and ready to go. I love the option to pre-purchase a half tank of fuel, so no stressing trying to find a servo in an unfamiliar airport area. Red Spot has become my first choice for car rentals.
Fantastic service. No muss, no fuss. Great car.
The service is great; it was easy and quick. There were no surprises with the bill which deserves absolute full points. I'll be using them again.
A long wait of 1.5 hours before getting the manual car as it was probably the only one available in the fleet. The Chinese lady at the car collection bay though is helpful and friendly while the other Indian at the airport counter is not.
Easy check in to pick up vehicle, likewise a breeze when dropping the car back. Vehicle performed perfectly, but was quite noisy in the front suspension on rough surfaces. Nice and quiet on a smooth road. Will definitely use Redspot again.
Convenient location at the airport. Service was fast and professional.
Bought TOPDOG package but was told toll charges and road side assistance are excluded unlike previous bookings. Don’t call TOPDOG, please change the name to something else as it is no longer an all-inclusive package like last time.
great service second time renting a car from you guys, and will continue to do so.
On arrival at Sydney airport Branch of Redspot I was met by a lovely young man who explained all and then took me to the car - loaded my luggage and ensured that I was comfortable with the workings of the car and off I went. On return days later the service was equally of a high standard, dropped off and into the airport to board my plane. The car was clean, relatively new and economical. First time using their service and will definitely use them again.
Based on analysis of 71 reviews rated 1-2 stars for Redspot Car Rentals
“I booked a car in Perth with Enterprise, they were lovely when I picked it up, fine when I dropped it off with no dam...”
“Absolutely useless Hired a car for Port Lincoln 4 day break 10 mins before going to airport sent us long text includi...”
“After 16 months of hiring car and returning vehicle 6 days into 14 day lease because of breakdown and given replaceme...”
“Redspot took $5544 from my card 3 weeks after I returned the car”
“After 16 months of hiring car and returning vehicle 6 days into 14 day lease because of breakdown and given replaceme...”
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Redspot Car Rentals is an Australian car hire provider that offers a diverse fleet of new model rental vehicles across multiple locations in the country. The company caters to both leisure and business travelers, providing convenient car rental solutions at various airports and city centers, including popular destinations like Sydney, Melbourne, Brisbane, and Canberra. Customers can easily book their rentals online through the company’s website, www.redspot.com.au, allowing for a seamless and efficient rental experience. With a focus on affordability and accessibility, Redspot Car Rentals aims to meet the transportation needs of individuals and groups seeking reliable vehicle options for their journeys. The company’s extensive range of vehicles includes options suited for different travel requirements, ensuring that customers can find the right car for their specific needs.
Redspot Car Rentals receives high praise for its friendly and efficient service, with many customers highlighting the smooth booking process and the helpfulness of staff members. Reviewers frequently mention the ease of communication and the quality of vehicles, noting that cars are well-maintained and clean. However, some customers express frustration with issues related to billing and booking errors, such as unexpected charges and difficulties in retrieving reservations. While the majority of experiences are positive, with many stating they would recommend Redspot for its excellent service, there are notable complaints regarding customer service responsiveness and clarity in billing practices. Overall, Redspot Car Rentals is viewed positively, but there are areas for improvement in handling customer concerns.
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