Review summary

RedPocket Mobile receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.

Based on reviews, created with AI

See what reviewers are saying

P
Excellent service customer service

Excellent service customer service. The network It is in the testing process for now

RP CS Stephen was able to solve my…

RP CS Stephen was able to solve my issue and get my phone working back for me. Thank you so much. I would hope to talk to you every time I need help!!

F
Redpocket Mobile Service

The costumer service is fast and very helpfull. Their plans are budget friendly and works perfectly find everywhere I go. That I recommend it, Sure 100%

Excellent coverage

Excellent coverage! Very friendly and professional customer service.

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All reviews

999 total • Write a review

Showing 921 - 930 of 995 reviews
MM
5 out of 5 stars

Secured But A Family Network

Good signal, caring customer representative, excellent deal, and mainly secured network, that is, absolutely crucial for our daily life.

Date of experience: August 24, 2023

ob
5 out of 5 stars

Very well assisted by Jan!

Very well assisted by Jan!

Date of experience: August 24, 2023

W
5 out of 5 stars

Great service so far.

I have only been with Red Pocket for one month. The service and a one-time correspondence with customer service had been positive. They solved a slight issue, which was my fault in a timely manner.

Date of experience: August 23, 2023

TH
1 out of 5 stars

Terrible

Terrible. They couldn't address my issues. They kept telling me to do the same thing over and over...which I did...still didn't work...and then they offered no alternatives. Doesn't work for international calling despite what they say

Date of experience: August 22, 2023

R
1 out of 5 stars

Red pocket annual plan sneaky problem…

I used Red pocket annual plans for 3 years. It worked ok, but their system cut me and others every year off by 1 month early despite my account shows correct expiration date. Customer support has no clue about this problem. Still waiting for response.

Date of experience: August 22, 2023

KT
5 out of 5 stars

RP CS Stephen was just an awesome…

RP CS Stephen was just an awesome technical agent. He knew exactly what I needed and was able to resolve it quickly. Thank you.

Date of experience: August 21, 2023

A

Ag

US

5 out of 5 stars

eSIM Availability

1) eSIM availability 2) Lower cost plan - I am not a heavy user

Date of experience: August 19, 2023

XG
5 out of 5 stars

CS Leslie

CS Leslie is very helpful and answered all my questions perfectly.

Date of experience: August 18, 2023

AF
5 out of 5 stars

CS Leslie is great!

CS Leslie is great! She’s helpful and quick to react and complete my request for resetting voicemail password.

Date of experience: August 18, 2023

RL
5 out of 5 stars

Jan provide amazingly helpful service

Jan provide amazingly helpful service

Date of experience: August 18, 2023

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