Excellent service customer service
Excellent service customer service. The network It is in the testing process for now
4.4
Great
999 reviews
5-star
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💬Hasn't replied to negative reviews
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Review summary
RedPocket Mobile receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
RP CS Stephen was able to solve my…
RP CS Stephen was able to solve my issue and get my phone working back for me. Thank you so much. I would hope to talk to you every time I need help!!
Redpocket Mobile Service
The costumer service is fast and very helpfull. Their plans are budget friendly and works perfectly find everywhere I go. That I recommend it, Sure 100%
Excellent coverage
Excellent coverage! Very friendly and professional customer service.
Company details
Information provided by various external sources
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Contact info
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Website
redpocket.com
All reviews
999 total • Write a review
Showing 911 - 920 of 995 reviews
BJ
The service is great
The service is great. I can always connect and the pricing is fair.
Date of experience: September 3, 2023
MC
Easy porting and great support
Just ported over from Tracfone. I had problems porting, but chatted with the RedPocket customer support and was able to get things sorted out. Next day I had to chat with Customer support for some more info on my plan. CS Leslie was knowledgeable and happy to help. RedPocket customer support was readily available both times with almost no waiting , a huge difference from my earlier experience with other mobile service providers.
Date of experience: September 2, 2023
DF
Why didn't I do this years ago?
Data and call quality are as good (IF NOT BETTER) than AT&T. No problems thus far. Great price. I have had to use customer service a couple of times and it was fine.
Date of experience: September 1, 2023
AA
Fantastic customer service
Fantastic customer service. Fast and competent. Attendants don't leave you hanging. Shout out to RP CS Marcelo!
Date of experience: September 1, 2023
PL
CS Leslie has been on point and was…
CS Leslie has been on point and was able to resolve my issue. The plan information was incorrect since red pocket now offers 5GB instead of 3GB for the unlimited plan. I had it reviewed and was able to get this fixed right away.
Date of experience: August 30, 2023
MM
The cell service seems to be reliable…
The cell service seems to be reliable and better than Mint Mobile.
Date of experience: August 29, 2023
SG
CS Leslie is very helpful.
CS Leslie is very helpful. She dealt with my issue quickly and professionally.
Date of experience: August 25, 2023
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