Excellent service customer service
Excellent service customer service. The network It is in the testing process for now
4.4
Great
999 reviews
5-star
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1-star
💬Hasn't replied to negative reviews
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Review summary
RedPocket Mobile receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
RP CS Stephen was able to solve my…
RP CS Stephen was able to solve my issue and get my phone working back for me. Thank you so much. I would hope to talk to you every time I need help!!
Redpocket Mobile Service
The costumer service is fast and very helpfull. Their plans are budget friendly and works perfectly find everywhere I go. That I recommend it, Sure 100%
Excellent coverage
Excellent coverage! Very friendly and professional customer service.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
redpocket.com
All reviews
999 total • Write a review
Showing 111 - 120 of 995 reviews
H
Hui
US
Great online chat
I was helped by RP CS Stephen. He was great on answering all my question and helped through the new line activation process with great patience. A very pleasant online chat experience. Highly appreciated. I had some earlier online chats with other RedPocket agents. They are all good. I would think if there are questions or issues with RedPocket service, online chat is a good place to get things straight.
Date of experience: March 16, 2025
TB
Awesome customer service
Awesome customer service
Date of experience: March 14, 2025
RS
While there were some hiccups during…
While there were some hiccups during porting, Agnes helped me get most things resolved. A couple of administrative errors are pending, if they are taken care of like the rest of it, I'll update to 5 stars.
Date of experience: March 13, 2025
DC
They're plans keep getting better!
They're plans keep getting better!! And the customer service always goes above to help and they are very friendly!! More friendly than other companies
Date of experience: March 13, 2025
CM
Coach M
US
I was having trouble with voicemail and…
I was having trouble with voicemail and contacted customer service. first thing was in a matter of seconds I was talking to a real person named Shanti. other carriers I put on a request and 24 hours later. but not with redoocket. Shanti went out of her way to take care of the issue I was having and also made me smile. who knew that contacting customer care would turn out to be such an enjoyable and bright spot in my day. if you are wondering if you should switch to red pocket I would say DO IT! you will not regret it!
Date of experience: March 12, 2025
PJ
Great experience
I purchased a new iPhone from Apple and needed to get a eSIM installed. I am 79, hard of hearing, can’t see well and the rep (Marcelo) took great care and patience to get me successfully through the process. Thank you!!
Date of experience: March 12, 2025
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