Excellent service customer service
Excellent service customer service. The network It is in the testing process for now
4.4
Great
999 reviews
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💬Hasn't replied to negative reviews
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Review summary
RedPocket Mobile receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
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Based on reviews, created with AISee what reviewers are saying
RP CS Stephen was able to solve my…
RP CS Stephen was able to solve my issue and get my phone working back for me. Thank you so much. I would hope to talk to you every time I need help!!
Redpocket Mobile Service
The costumer service is fast and very helpfull. Their plans are budget friendly and works perfectly find everywhere I go. That I recommend it, Sure 100%
Excellent coverage
Excellent coverage! Very friendly and professional customer service.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
redpocket.com
All reviews
999 total • Write a review
Showing 101 - 110 of 995 reviews
PM
Glag I discovered Red Pocket!
Easy hookup, helpful Customer Service, am a satisfied customer - what more could I ask.
Date of experience: April 1, 2025
LP
Luke Pen
US
The support agents are very helpful
The support agents are very helpful. I recently had an experience with an agent who spent quite a bit of time, trying a variety of different things to solve the issue of the phone not working entirely with their service. I appreciated her patience as well as her persistence in working out technical glitches.
Date of experience: March 28, 2025
SY
Steve Y
US
Two iphones sold by Redpocket stopped working for logic board failure
I purchased an iPhone SE 3 from RedPocket, but it stopped working due to a logic board issue shortly after the one-year warranty expired. Since the repair cost was too expensive, I decided to purchase an iPhone 15 instead. However, the iPhone 15 also failed within 10 months—again due to a logic board issue. Even worse, just three months after getting the logic board replaced at an Apple Store, the phone stopped powering on. RedPocket couldn't do anything about it. Am I just incredibly "lucky"?
Date of experience: March 25, 2025
AG
After weeks of unsatisfactory service…
After weeks of unsatisfactory service and CS interactions, I finally received commendable support from CS Tara, CS Shanti, and CS Leslie.
Date of experience: March 24, 2025
EB
With an old phone and rural distance
With an old phone and rural distance, it is especially hard to get things done on the phone. RP CS Victoria and RP CS Stephen made it possible for me navigate my issues with kindness, clarity, knowledge and the help needed to get it all done. Thanks guys! These are certainly keepers ;-) --Jasmine, from my friend's email.
Date of experience: March 23, 2025
AJ
I have had so much trouble these last…
I have had so much trouble these last few months with Sims and esims and Ms.Leslie had no hesitation of helping me even when I made no sense she knew what I was sayin and cut rite through the chase and gave me the instructions I needed without hesitation..Thank you Cs..Ms.Leslie
Date of experience: March 22, 2025
LM
I like redpocket
I like redpocket. I wish you had a plan to call from Europe to the US while traveling. Otherwise, this works great. I like that I can call Europe from the US at no cost.
Date of experience: March 21, 2025
EA
really great fast customer service
really great fast customer service. very personalized
Date of experience: March 20, 2025
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