Review summary

RedAwning Vacation Rentals has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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MH

Michelle Hammer

1 out of 5 stars
Hosts beware

Hosts beware. Do not list with this rental platform. The communication, follow through, and payment processes are horrible! It has been 2 weeks since we hosted a two-day rental and no one has responded to a single email that we have sent and we have had to involve the Better Business Bureau of the polarimo County California local licensing board. Do yourself a favor and read the Better Business Bureau and all reviews that aren't published by Red awning as they are biased. Unless you feel like being constantly managing right awning more than you would have managed your own platform or property. They are simply a high price listing service that expects to get cleaners through turno and maintenance through Thumbtack and will say they are a full service platform but they are no service platform. Please do your homework and believe the things you read

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J

JZ

1 out of 5 stars
Lack of professionalism and knowledge

I had a very disappointing experience with RedAwning, specifically with a representative named Scott. He was not only unhelpful, but he also demonstrated a complete lack of knowledge. Instead of trying to help or offer solutions, he was dismissive throughout the call and ultimately hung up on me before I had even finished speaking. This behavior is completely unacceptable. It has caused me to lose all trust in RedAwning.

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c

customer

1 out of 5 stars
Cancelaron mi estancia de último momento

Cancelaron mi estancia de último momento

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LN

Linda Nagel

5 out of 5 stars
“This townhome was absolutely perfect…

“This townhome was absolutely perfect for UofI graduation in May! The location was 2 blocks from commencement making it ideal for every type of event associated with the university. The accommodations included every detail possible - tastefully decorated.”

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All reviews

1,000 total • Write a review

Showing 911 - 920 of 996 reviews
T

The feature that I appreciate most is…

The feature that I appreciate most is the ability to reserve the property and pay later. The process was very easy

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a

The booking was easy and quick.

The booking was easy and quick.

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c

Awesome experience

Awesome experience, cabin was great but a $50@ smoking fee was charged in excess, smoking outside cabin shouldn’t be prohibited.

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V

Great home for groups! All King and Queen beds!

The beds are super comphy they are super soft which I normally do not like however I slept wonderfully along with the other 4 couples that stayed in the home. The neighborhood seems a bit sketchy when you get there however we had no issues. The kitchen is not stocked well, the two small frying pans are horrible and it is a huge house so you should have at least one larger one to cook in. Other than needing some kitchen supplies (they have plenty of plates) the place is great for large groups. We did leave a salt and pepper grinder so I hope they leave that for the other guest since normally VRBO's do leave things like that for the guest this one did not. I would stay there again with a large group. OH PLEASE PUT SOME HAND TOWELS IN YOUR VRBO!!

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M

Booking was easy and informative with…

Booking was easy and informative with smooth transactions.

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c

easy to book

easy to book

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J

Worst services Ever Do Not Choose through them!!

The room was disgusting sheets covered in hair, the room was not vacuumed or wiped down, and the shower curtain appeared to have black mold at the bottom of it. We attempted to get our money back from the suppose property management which gave us the run around for hours on our first day on vacation in Hawaii. We even attempted to stay under the conditions that the room be fully cleaned but they advised that no one would be available to clean the room until the following day expecting us to sleep in a bed covered in someone elses hair! Redawning was of no help at ALL! you never once accomadated us and we never even stayed at the hotel and refused to refund our money. We will continue to fight for our refund and hope no one else chooses your services again.

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c

The booking process is ridiculous.

I have received more emails for this one trip than ever before in my life. The excess of additional waivers and fees is ridiculous.

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r

Good selection

Good selection. Process was simple with prompt acknowledgement.

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ME

I would not recommend this place to…

I would not recommend this place to anyone at all !!!! Number one the places they put you in are very ghetto and dirty . It looks nothing like the public video they show you . I was absolutely disgusted. I wish I could give it no stars ! They told me that after the cleaning crew cleaned they sent videos to them and it looked cleaned , I said what video because this place is nasty !

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