Review summary

RedAwning Vacation Rentals has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

✨
Based on reviews, created with AI

See what reviewers are saying

MH

Michelle Hammer

1 out of 5 stars
Hosts beware

Hosts beware. Do not list with this rental platform. The communication, follow through, and payment processes are horrible! It has been 2 weeks since we hosted a two-day rental and no one has responded to a single email that we have sent and we have had to involve the Better Business Bureau of the polarimo County California local licensing board. Do yourself a favor and read the Better Business Bureau and all reviews that aren't published by Red awning as they are biased. Unless you feel like being constantly managing right awning more than you would have managed your own platform or property. They are simply a high price listing service that expects to get cleaners through turno and maintenance through Thumbtack and will say they are a full service platform but they are no service platform. Please do your homework and believe the things you read

J

JZ

1 out of 5 stars
Lack of professionalism and knowledge

I had a very disappointing experience with RedAwning, specifically with a representative named Scott. He was not only unhelpful, but he also demonstrated a complete lack of knowledge. Instead of trying to help or offer solutions, he was dismissive throughout the call and ultimately hung up on me before I had even finished speaking. This behavior is completely unacceptable. It has caused me to lose all trust in RedAwning.

c

customer

1 out of 5 stars
Cancelaron mi estancia de último momento

Cancelaron mi estancia de último momento

LN

Linda Nagel

5 out of 5 stars
“This townhome was absolutely perfect…

“This townhome was absolutely perfect for UofI graduation in May! The location was 2 blocks from commencement making it ideal for every type of event associated with the university. The accommodations included every detail possible - tastefully decorated.”

Company details

Information provided by various external sources

No description available yet.

Contact info

🌐

People also looked at

1 / 3
FS

Fantastic Services

www.fantasticservices.com

4.755 out of 5 stars

4.8 (1000)

IC

International Card Services

www.icscards.nl

4.181 out of 5 stars

4.2 (1000)

EH

ENGIE Home Services

www.engie-homeservices.fr

2.597 out of 5 stars

2.6 (1000)

ET

Evolution Travel

evolutiontravel.it

4.924 out of 5 stars

4.9 (1000)

All reviews

1,000 total • Write a review

Showing 21 - 30 of 996 reviews
c
3 out of 5 stars

The place was too small had no parking…

The place was too small had no parking and no Wi-Fi

Date of experience: February 23, 2025

c
4 out of 5 stars

Quiet location and close to town

Quiet location and close to town. Older cabin but comfortable. Wished it had a washer and dryer instead of the big tub. Nice week away

Date of experience: February 22, 2025

c
2 out of 5 stars

Banyan is not the same

Banyan is not the same. Koko resorts have no no staff on site on weekends 24/7 is a disaster and things went horribly wrong as they didn’t pre-programme door and getting it fixed after 9 hour flight and the only person at call centre wanting to go home at 5pm in a Sunday was appalling and I had to force them to stay and fix or we would have been locked out all night on our arrival day. They said all the right things and apologised with some macadamia nuts … which meant nothing as they ignored “looking into it” and gave lip service. Won’t waste thousands on them ever again and have used KoKo resorts and banyan for years. Very disappointing and price insane now for the condos these days, much better deals to be found on Oahu.

Date of experience: February 22, 2025

c
4 out of 5 stars

Your response was excellent

Your response was excellent. I would have given you 5 stars, however, vetting the properties would not have put us in the situation. Otherwise thank you!!

Date of experience: February 21, 2025

C

CW

US

3 out of 5 stars

Good & Not So Good

Easy enough to book, however, you are ONLY shown the nightly amount and total amount for each night when booking. It's only when you check out, the ACTUAL total amount shows up (in my case another $700. Obviously that is incidental charges (cleaning, deposits, taxes, etc) but they are not itemized at the time of booking! I had to contact RedAwning to get a list of itemized charges after the fact. I was provided the itemization within 48 hours of my request. It would have been nice to know what these charges were going to be prior to booking.

Date of experience: February 20, 2025

KB
5 out of 5 stars

Clean. Door code was correct. Nice beds and comfortable atmosphere. I would definitely stay again.

Nice beds, clean house. Really nice stove in kitchen.

Date of experience: February 20, 2025

BP
5 out of 5 stars

We had a wonderful experience with this…

We had a wonderful experience with this company and property. We had all the information we needed before arrival and the property was perfect. I have nothing but good things to say about our weekend!

Date of experience: February 17, 2025

CG
1 out of 5 stars

Disappointed by hidden pet fee.

The condo is alright. The location is ok to iffy. It's a less expensive place to stay because of the location. We were left very disappointed after our visit as we were informed of a fee for pets that wasn't listed on the redawning.com website. We opted for the condo being the site actually said PETS OK and pet-friendly accommodations. We didn't approve of the charge, but Red Awning charged it anyway. When we disputed it with our CC company, Red Awning credited the charge back. Red Awning emailed us about the reason for our dispute. We sent snips from their listing demonstrating there was no mention of a pet fee. They did not reply. Four weeks later, they charged it again. It's noteworthy that their listing now clearly mentions "Please note that this is a pet friendly property. A fee of $25 per pet, per day, is applicable for guests bringing pets."

Date of experience: February 16, 2025

RJ
5 out of 5 stars

Booking was simple.and quick

Booking was simple.and quick

Date of experience: February 13, 2025

EH
5 out of 5 stars

We booked through Marriott Vacations…

We booked through Marriott Vacations and Rentals. Very quick and easy. Accumulating Bonvoy points is a definite plus.

Date of experience: February 13, 2025

Previous1234•••100Next page

The CrowdTrust Experience⭐

We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.