Review summary

RedAwning Vacation Rentals has mixed reviews from customers. Customers particularly appreciate service and professional, though some mention concerns about communication and customer service.

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MH

Michelle Hammer

1 out of 5 stars
Hosts beware

Hosts beware. Do not list with this rental platform. The communication, follow through, and payment processes are horrible! It has been 2 weeks since we hosted a two-day rental and no one has responded to a single email that we have sent and we have had to involve the Better Business Bureau of the polarimo County California local licensing board. Do yourself a favor and read the Better Business Bureau and all reviews that aren't published by Red awning as they are biased. Unless you feel like being constantly managing right awning more than you would have managed your own platform or property. They are simply a high price listing service that expects to get cleaners through turno and maintenance through Thumbtack and will say they are a full service platform but they are no service platform. Please do your homework and believe the things you read

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J

JZ

1 out of 5 stars
Lack of professionalism and knowledge

I had a very disappointing experience with RedAwning, specifically with a representative named Scott. He was not only unhelpful, but he also demonstrated a complete lack of knowledge. Instead of trying to help or offer solutions, he was dismissive throughout the call and ultimately hung up on me before I had even finished speaking. This behavior is completely unacceptable. It has caused me to lose all trust in RedAwning.

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c

customer

1 out of 5 stars
Cancelaron mi estancia de último momento

Cancelaron mi estancia de último momento

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LN

Linda Nagel

5 out of 5 stars
“This townhome was absolutely perfect…

“This townhome was absolutely perfect for UofI graduation in May! The location was 2 blocks from commencement making it ideal for every type of event associated with the university. The accommodations included every detail possible - tastefully decorated.”

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Showing 31 - 40 of 996 reviews
c

Everything wrong

Everything wrong. Could not book. No contact.

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B

Booking.com made for easy reservation

Booking.com made for easy reservation. Maybe have cancellations between 14-21 days. First time using the app and looking forward to staying for a better experience with a review

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c

You canceled our reservations

You canceled our reservations. At the last hour minutes before check,in. Don't ever stay there. They will screw you.

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c

Loved the location and the close…

Loved the location and the close walking distance to Chair 7 as well as Chair 17 and Canyon Lodge. The St Anton jacuzzis were recently redone as we heard from an owner and we were pleased with them. Our unit 81 was ok but needs updates and at the very least a good carpet cleaning.

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TH

Great hotel and location

Great hotel and location. Mari greeted us and was outstanding. Her special attention was over the top.

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M

DO NOT TRUST RedAwning!!!

DO NOT TRUST RedAwning!!! I made one reservation with RedAwning through Booking.com. The reservation was confirmed, then cancelled within 24 hours. Then I called RedAwning directly and made another reservation for the same week. They informed me 2 days before my trip they property is not available and they cancelled my reservation! I called RedAwning directly. They do not even have agreements with these properties to rent them out. They told me the property was sold even before I rented it! Here is the worst part.... BOTH properties are being listed as available for rent through RedAwning and Booking.com. Awful!!! Don't trust them!!!

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c

I need someone to call me

I need someone to call me. I was overcharged by almost double.

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c

Worked well

Worked well

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LR

Condo in Keauhou Gardens

Information was clear and straightforward; pricing was open and honest

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SN

Amazing experience all the way around

Amazing experience all the way around! Excellent communication, they responded quickly to all of my emails and were super easy to work with! Highly recommend!

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