RedAwning Vacation Rentals
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Banyan is not the same
Banyan is not the same. Koko resorts have no no staff on site on weekends 24/7 is a disaster and things went horribly wrong as they didn’t pre-programme door and getting it fixed after 9 hour flight and the only person at call centre wanting to go home at 5pm in a Sunday was appalling and I had to force them to stay and fix or we would have been locked out all night on our arrival day. They said all the right things and apologised with some macadamia nuts … which meant nothing as they ignored “looking into it” and gave lip service. Won’t waste thousands on them ever again and have used KoKo resorts and banyan for years. Very disappointing and price insane now for the condos these days, much better deals to be found on Oahu.