Review summary

RaceBets International Gaming has room for improvement based on customer feedback. Customers particularly appreciate service, though some mention concerns about customer service and communication.

Based on reviews, created with AI

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HK
Finger weg

Finger weg, kein Konto eröffnen und Geld schicken, glasklarer Betrug

Ich wundere mich über die hier…

Ich wundere mich über die hier schlechten Rezessionen. Spiele seit zig Jahren bei Race Bets und wurde noch nie eingeschränkt natürlich in Bezug auf die voreingestellten Limits. Für mich der beste Pferdewettenanbieter am Markt.

D
Der Kundenservice von RaceBets ...

Der Kundenservice von RaceBets Deutschland ist eine absolute Vollkatastrophe! Wenn man ein paar Euro durch Boniaktionen und Gratiswetten gewinnt, wird man ganz schnell von diesen Aktionen ausgeschlossen. Per Nachfrage über den Kundensupport oder vor Ort auf der Rennbahn wird einem nicht geholfen und man wird vertröstet oder auf die AGB verwiesen, welche nichts genaues aussagen. Angeblich hat man gegen irgendwelche Regeln und Bestimmungen verstoßen. Zur Krönung wird einem das Konto gelöscht und jegliche Möglichkeit genommen sich erneut anzumelden. Sicher ist es besser so! Zum Glück gibt es noch andere hervorragende Wettanbieter im Bereich Galopprennsport, die zudem einen ausgezeichneten Kundensupport pflegen.

SG
There slots are terrible

There slots are terrible You won’t win on there slots trust me deposit after deposit no features no bonuses come in Avoid you can’t win

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All reviews

100 total • Write a review

Showing 31 - 40 of 96 reviews
CW
1 out of 5 stars

I signed up with Racebets 18 days ago…

I signed up with Racebets 18 days ago depositing £200 . I have other betting accounts and so was not looking to use Racebets exclusively. The deal was deposit a minumum of £50 turn it over 5 times in 31 days to keep the bonus. I had turned over £110 by the 18th day by which time my balance was around £415 (including the bonus) with a mixture of winners and losers and most stakes around the £10 mark. I went to place £30 on a 6/4 shot when I received a message saying that this bet wasn't being accepted and the price immediately changed to evens. I went to place the same bet at this price which was also refused. Out of curiosity I kept reducing the stake to see what would happen - not even a bet of 50p was accepted. I e mailed Racebets to complain and received the response that all my bets would have to be at SP and that Racebets reserved the right to limit my stakes. Also the reply contained the phrase " and this decision is finsl:. So essentially from a relatively small punter such as myself they refused to lay my bets as I had profited by a paltry £165 in 18 days. Additionally the cynic in me thinks that I was being bet restricted to avoid qualifying for the bonus. DON'T OPEN AN ACCOUNT WITH RACEBETS. They are spineless , won't lay average stakes and completely inflexible to complaints. They're prices aren't the best either.

Date of experience: April 23, 2019

T
1 out of 5 stars

Took my money then immediately banned…

Took my money then immediately banned me from using fixed-odds bets. As I'd won my free bet on Racebets, all of my money went onto there and I couldn't withdraw it until I wagered it 5x. Now I have to place SP bets without knowing the odds (it says wagers won't be put towards withdrawals unless above 1.5) and I don't even know what the odds are. Crap company f*k off.

Date of experience: April 15, 2019

BS
1 out of 5 stars

SCAM

SCAM - don’t use this bookie. They’ll take your deposit and your money then they’ll immediately restrict any bonuses or promotions. Absolutely disgusting - I implore all of you to go to the gambling commission and clearly outline this scam so this dodgy company is shut down for good. How they can get away with it in this day and age is horrific - any other industry would be severely punished.

Date of experience: March 27, 2019

DL
1 out of 5 stars

Pretty much the same

Pretty much the same. Opened an account made some bets drew out some money then wanted to place a bet and i couldnt emailed them and they said that its their descretion and they may apply restrictions. If they let me open an account and i have money in that account then who are they to tell me i cant use it? Tin pot outfit

Date of experience: March 5, 2019

JF
1 out of 5 stars

Avoid like the plague

Avoid like the plague. ATR complained to as they promote this firm but more interested in their retainer than looking after their customers. Took my money but would not pay 3 winning free bets. Do not be tempted by any false offer made on ATR site such as free bets etc.

Date of experience: January 13, 2019

AA
1 out of 5 stars

Deposit then wont let you bet.

What a rancid outfit!Deposited some money then wouldn't let me bet until they had seen utility biil,passport,birth certificate etc.etc.Told em to keep the £25 and shove it.

Date of experience: January 3, 2019

LM
1 out of 5 stars

FALSE ADVERTISEMENT

STAY AWAY ! This company should have their licence revoked due to false advertisement. Once you place your ql bet they will restrict you so its almost impossible to finish wagering your bonus. Report this dodgy company to: wwwDOTgovDOTuk/find-local-trading-standards-office

Date of experience: December 2, 2018

C
1 out of 5 stars

What a really awful company!!

What a really awful company!!! As others have said below, i signed up as a new user and was restricted from placing bets immediately. Basically, they are scamming you in with a welcome offer that they never uphold, pretty much guaranteeing that you will lose your deposit. I believe I have enough evidence here to report this to eCogra as fraudulent activity by RaceBets. I ADVISE ANYONE READING THIS TO STAY WELL CLEAR OF THIS COMPANY! "Whilst reviewing your account we noticed that some restrictions have been applied. You can still place bets at racetracks all over the world including the UK and Ireland however, you would have to take starting price as fixed odds bets are no longer available to you. Please bear in mind that a maximum stake may also be applied at our discretion. As a result of this decision, future promotions and offers have also been limited. This said, you may still be able to claim the Welcome Bonus, if you have not done so already. Any current, active bonuses will not be effected, although, bonus wagering requirements would need to be met by placing bets at starting price and with odds of 1.50 or above. Please understand that this was a business decision and we are not at liberty to disclose any further information on the matter. Kindly note that the decision is final and cannot be overturned. We will not be able to comment on any further contact in this regard. We appreciate this is disappointing and offer our apologies for any inconvenience caused. We hope you will continue to use Racebets and wish you all the best. Best regards, ***** RaceBets Customer Service."

Date of experience: October 11, 2018

D

Dsw

US

1 out of 5 stars

Utter disgrace

Utter disgrace - wasted my time and fully deserve every review on this site. They should be banned and their customer service advisor got the full benefit of my opinion

Date of experience: September 29, 2018

TC
1 out of 5 stars

Tantamount to theft; a shambles of a site

Stay away from this site: Signed up, went to place a bet, and was informed that I couldn't. I rang their customer support and I was told that the account had been frozen (without reasoning) and i had been restricted. New account, new address. Never used them before in my life... So in summary, I signed up for a new account, deposited, and was restricted before a bet was even placed. I am now waiting to get my initial deposit back. Please, stay away from this company.

Date of experience: September 15, 2018

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