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    HomeFood & BeveragesPure Pet Food Reviews

    Pure Pet Food

    4.562 out of 5 stars
    4.562 out of 5 stars
    4.6
    |Excellent|1,000 reviews

    TrustScore

    4.6
    4.562 out of 5 stars
    Excellent
    5 out of 5 stars
    833
    4 out of 5 stars
    54
    3 out of 5 stars
    26
    2 out of 5 stars
    16
    1 out of 5 stars
    71
    1,000 reviews in total

    Review summary

    Pure Pet Food is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

    ✨
    Based on reviews, created with AI

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    Featured Reviews

    4/4 slots
    Premium pins are permanent until displaced by newer pinsLearn more
    POPULAR
    5 out of 5 stars
    5/5

    Fussy dog

    Our dog was a fussy eater but absolutely loves her Pure Pet Food. The website is excellent and is very easy to amend ord...

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    Excellent customer service

    Excellent customer service, second to none.

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    Lucy simply loves her food now

    Lucy simply loves her food now. The variety of it is ideal for dogs that easily get bored of their food. We change them ...

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    Good product

    Good product and they are attentive to the customers requirements - both human and pet.

    0
    0
    🔥 High engagement

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    Filter by rating:
    Natalie Jones
    1 reviews
    6 months ago
    5 out of 5 stars

    Great product and delivery

    Great product and delivery. Easy to update order

    Helpful?
    Ktee
    1 reviews
    6 months ago
    5 out of 5 stars

    Early days but happy fussy pup

    Early days but the food was delivered super quick and I liked the cute personalisation. I have a very fussy pup. Ie she will only eat off a plate, not a bowl. The first two days she has wolfed down (after being tempted by a bit on a teaspoon, sigh) and licked the plate and everything around it. So I am super happy.

    Helpful?
    Philippa
    1 reviews
    6 months ago
    5 out of 5 stars

    Caddy loves this food

    Caddy loves this food, she has had more bounce, healthier coat and looks forward to meal times. Its easy to use and no refrigeration needed< no more dried out biscuits for her!

    Helpful?
    C E Hollands
    1 reviews
    6 months ago
    4 out of 5 stars

    I have been thankful for Pure Pet food

    I have been thankful for Pure Pet food, my dog was diagnosed with diabetes last year and I have been struggling with how to feed her. Since finding Pure I find that she is much more ready to eat than before, she was becoming very fussy. Now she mostly eats it all up at a sitting. I do spread it over the day with smaller amounts each time and she is happy with this. She is beginning to be the dog I knew before the diagnosis, bright eyed and interested. Thank you Pure.

    Helpful?
    Irene Mckenzie
    1 reviews
    6 months ago
    5 out of 5 stars

    Positive experience

    Always helpful when i contact, staff very polite and friendly and will always try to answer my questions/ make suggestions/ solve my query. I like it that i can always speak to a real person and not a robot and that they have a genuine love of dogs.

    Helpful?
    Jeremy Piper
    1 reviews
    6 months ago
    5 out of 5 stars

    More than just a dog food supplier…

    This company is more than just a dog food supplier. I have had help and advice from a nutritionist when I had a problem with my puppy being underweight and with their help he is going from strength to strength. I also had a problem with a delivery, which was my fault, and they couldn’t be more helpful. Superb customer service. Charlie, my cockapoo, absolutely loves the food.

    Helpful?
    Karen Nicholls
    1 reviews
    6 months ago
    4 out of 5 stars

    Great delivery although the food does…

    Great delivery although the food does go dry quickly & needs topping up with wayer

    Helpful?

    TrustPilot Scam Exposed

    Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

    Read the analysis
    Rachel Mason
    1 reviews
    6 months ago
    5 out of 5 stars

    My dog loves the food and he has never…

    My dog loves the food and he has never had such a healthy coat, or good 'digestion'! Its also so convenient - I share my time between home and my partners, and having a bag that is so easy transportable; no frozen or dripping raw food to deal with anymore!

    Helpful?
    Natalie Kentish
    1 reviews
    6 months ago
    5 out of 5 stars

    Very quick response when I queried the…

    Very quick response when I queried the delivery. My whippet absolutely loves this food and it has really settled his sensitive stomach

    Helpful?
    Christine McKenna
    1 reviews
    6 months ago
    5 out of 5 stars

    I am so lucky to have found Pure Pet…

    I am so lucky to have found Pure Pet Food for my little Westie Lucy. She loves the food and is such a healthy happy dog now. I found it hard to find a food that she enjoyed and would not turn her nose up at. Now when she hears the Pure Pet Food packet being taken off the shelf she runs into the kitchen with excitement Lucy now licks her bowl clean. Even the box has her name on, and when we receive the delivery it is like she knows it is for her, she runs to the door ready to get the parcel from her pals at Pure Pet Food. This company treats you like an individual and really looks after you and your pet. A big thank you.

    Helpful?
    G Rupp
    1 reviews
    6 months ago
    1 out of 5 stars

    Both my dogs

    Both my dogs, a 31/2 & 17 yr old, hated the food - I never got to feed them the full amount. Ive told pure they should offer a weeks trial - not a months worth, it’s cost me a lot of money for a wasted months worth of food.

    Helpful?
    Mrs McVay
    1 reviews
    6 months ago
    5 out of 5 stars

    Excellent choice

    Excellent choice, flexible delivery dates and superb customer service. Fabulous 'keep in touch' with customers

    Helpful?
    Chris Crawford
    1 reviews
    6 months ago
    5 out of 5 stars

    Everything is spot on the foods amazing…

    Everything is spot on! the foods amazing and so was Henry’s free treats all around good product and good service the food your provide has to be great as Henry doesn’t leave a crumb he turns his nose a lot of food but this is perfect for him thanks to pure cheers 🍻

    Helpful?
    lynne lambert
    1 reviews
    6 months ago
    5 out of 5 stars

    A fantastic company who look after their customers well. I have two Labradors who had been…

    I have two Labradors who had been suffering with brittle hair until I started them both on Pure. Their coats are glossy and silky now and I get comments all the time asking how I got them in that condition. The company is very helpful and staff professional which is great, the orders are prompt and delivery is always quick my one complaint if it’s classed as one is the tape on the box that holds the delivery never holds and the boxes are usually open on delivery but so far nothing missing.

    Helpful?
    Aileen
    1 reviews
    6 months ago
    5 out of 5 stars

    Maddie's Dinners…

    Maddie absolutely loves her dinners now. She has never followed me making her food like this before. I have tried being quiet when I open the pack but she can snell it within seconds. Can't get enough of it.

    Helpful?
    St
    1 reviews
    6 months ago
    5 out of 5 stars

    My dog became kind of fussy with other…

    My dog became kind of fussy with other food but now on Pure he eats it all up immediately everytime

    Helpful?
    Maria Downes
    1 reviews
    6 months ago
    5 out of 5 stars

    Coco absolutely loves the food and…

    Coco absolutely loves the food and knows when it's her feeding time as patiently waits by her food cupboard, her coat is beautifully smooth & shiny, her muscle tone is amazing and she's always ready to go .

    Helpful?
    Sarah Timms
    1 reviews
    6 months ago
    5 out of 5 stars

    Fussy eaters, and special diets catered for

    Finally I have found a food that fussy Pickle enjoys. She has a special diet, due to pancreatitis and the people at Pure have been helpful narrowing down which recipes she can eat. There are 3x flavours that are low enough fat to be suitable. For me it's nice and easy to prepare when we are travelling too. As its in dry powder form, we only need the scoop and some water to mix it with, so no freezer space required. We are two years in with Pure now and very happy.

    Helpful?
    James Beck
    1 reviews
    6 months ago
    4 out of 5 stars

    Good dogfood but predicted quantities insufficient

    Dog likes the food and it seems to be good for his digestion. But the recommended amounts were significantly underfeeding him - he lost weight so now supplementing with kibble.

    Helpful?
    Richard Frost
    1 reviews
    6 months ago
    5 out of 5 stars

    Happy Puppys

    As you may recall from previous feedback Freddie is my problem pooch but I can today report that after the extreme lows we faced at Christmas changing to Pure Pet Foods is the best thing I could have done for him, bother Jessie and Freddie took to it no trouble tails up heads down until the bowl is licked clean, Freddie coat has now fully recovered and is lovely and soft his skin is no longer dry and flakey he no longer scratches and both his eyes and eyes have also improved better then I could have hoped for, he also seems to be a lot more agile and not forget Jessie is also loving Pure Pet Foods, it's a big thank you from them both keep up the good work

    Helpful?
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    Category

    Food & Beverages