CrowdTrust
CategoriesBlog
CrowdTrust

Experience AI-powered reviews and insights about businesses worldwide. Share your experiences and get personalized recommendations tailored to your needs.

About

  • About CrowdTrust
  • Community
  • Careers
  • Press
  • Blog

Support

  • Help Center
  • Guidelines
  • Contact Us
  • FAQs

Legal

  • Privacy Policy
  • Terms of Service
  • Cookie Policy
  • GDPR Compliance

Business

  • CrowdTrust for Business
  • Claim Your Profile
  • CrowdTrust API
  • Partnership

Newsletter

Stay updated with the latest reviews and trends

© 2025 TrustNew, Inc. All rights reserved.

SitemapAccessibility
    HomeFood & BeveragesPure Pet Food Reviews

    Pure Pet Food

    4.562 out of 5 stars
    4.562 out of 5 stars
    4.6
    |Excellent|1,000 reviews

    TrustScore

    4.6
    4.562 out of 5 stars
    Excellent
    5 out of 5 stars
    833
    4 out of 5 stars
    54
    3 out of 5 stars
    26
    2 out of 5 stars
    16
    1 out of 5 stars
    71
    1,000 reviews in total

    Review summary

    Pure Pet Food is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.

    ✨
    Based on reviews, created with AI

    People also looked at

    1 / 2

    Webbox Pet Food

    webbox.co.uk

    2.04 out of 5 stars
    2.0 (72)

    Food

    www.food.com

    4.36 out of 5 stars
    4.4 (44)

    Heat Providers

    heatproviders.uk

    4.91 out of 5 stars
    4.9 (11)

    Wellness Pet Food

    wellnesspetfood.com

    2.45 out of 5 stars
    2.5 (11)

    Featured Reviews

    4/4 slots
    Premium pins are permanent until displaced by newer pinsLearn more
    POPULAR
    5 out of 5 stars
    5/5

    Fussy dog

    Our dog was a fussy eater but absolutely loves her Pure Pet Food. The website is excellent and is very easy to amend ord...

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    Excellent customer service

    Excellent customer service, second to none.

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    Lucy simply loves her food now

    Lucy simply loves her food now. The variety of it is ideal for dogs that easily get bored of their food. We change them ...

    0
    0
    🔥 High engagement
    POPULAR
    5 out of 5 stars
    5/5

    Good product

    Good product and they are attentive to the customers requirements - both human and pet.

    0
    0
    🔥 High engagement

    Want your best reviews featured?

    Premium pins get 15× more visibility and boost customer trust

    Filter by rating:
    Eliott
    1 reviews
    6 months ago
    5 out of 5 stars

    my dog so far is very happy with it

    my dog so far is very happy with it. He has stomach issues so being able to add water is very helpful to give him additional hydration. I am happy to pay that bit extra for dog food knowing only goodness is going into my dogs stomach.

    Helpful?
    Shonagh Fullarton
    1 reviews
    6 months ago
    5 out of 5 stars

    Easy to set up

    Easy to set up. Such a user friendly system when you might need to change order dates etc. I love that you can send the empty packages back for recycling. Our elderly dog Ted, has never been so healthy in the gut department. Just wished we had found you earlier.

    Helpful?
    donna bell
    1 reviews
    6 months ago
    1 out of 5 stars

    Charlie is such a fussy dog he well eat…

    Charlie is such a fussy dog he well eat this food but I have to mix chicken in it and hand feed him. He’s not overly cane on the chicken one but loves the game one. So I will by trying different flavours on my next order x

    Helpful?
    Anne Wardrope
    1 reviews
    6 months ago
    5 out of 5 stars

    It's very important I give Lady the…

    It's very important I give Lady the right type and amount of food. This has worked well as she is diabetic. It allows me to add fish, eggs or meat to her diet. The reason I do this is to build up her up because she had haemolytic anaemia. Lady has responded really well to your food which I believe to be nutritionally sound and she now appears to be on the road to recovery. Using Pure has given her a new lease of life for which I am very grateful.

    Helpful?
    Tabby Elsam
    1 reviews
    6 months ago
    5 out of 5 stars

    Both our dogs love pure

    Both our dogs love pure, been using for nearly a year and the girls are in tiptop condition

    Helpful?
    Elaine Milis
    1 reviews
    6 months ago
    5 out of 5 stars

    Well worth a try

    Despite my dog deciding he no longer likes to eat pure the team has been amazing & so supportive. The food itself is good quality, easy to store & make up.

    Helpful?
    Jo Perry
    1 reviews
    6 months ago
    4 out of 5 stars

    Not good at all

    *UPDATE Having Pure Pet Food customer Service reach out to me was a breath of fresh air. They are polite and professional and extremely helpful. Although this food doesn’t suit my dogs, bearing in mind they usually have raw, it doesn’t mean it won’t suit others. I suggested that new customers be able to pay for a month’s trial before signing up to a subscription, just to make sure that their dog is happy on it. 10/10 for customer services and thank you for sorting things out satisfactorily for me. Got signed up to this food as a subscription when at a show. Realised when I got home what had happened, also realised my card details had been saved on their website despite me stating specifically that this wasn’t to happen. Tried to cancel it all as it worked out at twice the price of the food I use for our dogs whilst touring. However, they came up with a good deal and as it’s lighter to carry in a motorhome it seemed the way to go. Nutritionally, it comes out well on www.allaboutdogfood so I was happy. Not much good if it’s nutritionally good but they poo so much in huge volumes. I have 3 dogs, different breeds and it’s the same with all of them. I have now had to order the previous food and get it delivered to near where wer’re staying and am left with £200 of food I won’t use. One of my dogs, who it is hard to keep weight on anyway, now looks emaciated. He’s already had 4 huge poos this morning and it’s only 9:30am. They are not diarrhoea, just huge, soft ones. Perhaps it suits your dog but I would give it a months trial period and make sure you get confirmation the plan is cancelled should it not suit your dog. Very disappointed that I got talked into this and out of pocket too.

    Helpful?

    TrustPilot Scam Exposed

    Learn why consumers and businesses should be cautious about relying on Trustpilot scores and reviews.

    Read the analysis
    Mrs Morris
    1 reviews
    6 months ago
    5 out of 5 stars

    Good stuff

    It's easy to set up, amend or skip orders. The food bags are compact to store and transport for holidays, and it couldn't be simpler to make up with a little warm water. The best bit? It is consistently enjoyed by my fussy dog. Good stuff all round. Thank you, Pure.

    Helpful?
    James
    1 reviews
    6 months ago
    5 out of 5 stars

    Our dog Manny loves this food ....and…

    Our dog Manny loves this food ....and he's a very fussy eater so this is great for us. The company are so helpful and will answer any queries......highly recommend this company.

    Helpful?
    adrian garratt
    1 reviews
    6 months ago
    4 out of 5 stars

    Sky love's the food I serve it like a…

    Sky love's the food I serve it like a soup but that's what she likes she found the milk treat a bit hard for her Delivery on a few occasions the outer box was completely battered like my last delivery but love your product

    Helpful?
    Guest
    1 reviews
    6 months ago
    5 out of 5 stars

    Pure Pet is my dog Chester’s favourite

    Pure Pet is my dog Chester’s favourite! I also find it easy to prepare and love that it’s all the best ingredients. The website is easy to navigate and the ordering system ideal for changing the flavour options or delivery dates.

    Helpful?
    katrina mitchell
    1 reviews
    6 months ago
    5 out of 5 stars

    My dog Bella really is fussy eater but…

    My dog Bella really is fussy eater but she gets excited about her dinner time now She finishes her food every meal 🤗 And her poop is healthy She’s also not as farty anymore I love the rashness of hydrating the powder So it’s easy for travel and storage Very happy

    Helpful?
    Charlotte Burgin
    1 reviews
    6 months ago
    5 out of 5 stars

    Pig approved

    Easy to adjust deliveries as and where needed. My dog loves this food and it has helped so much with his allergies

    Helpful?
    Alisa Townend
    1 reviews
    6 months ago
    5 out of 5 stars

    Such a great all around experience

    Such a great all around experience from initially placing my order. Follow up calls and great support when I needed to change my order delivery date. Mollie ..my fussy eating dog absolutely loves her new food. Great to have a clean bowl every day, oh and the treats are just yummy she tells me !!

    Helpful?
    Joanne
    1 reviews
    6 months ago
    5 out of 5 stars

    Customer service is excellent

    Customer service is excellent and go above and beyond to support and help you. Exceeding expectations. And with a dog that didn’t have the best start in life, who’s got intestinal and bowel issues the sensitive option has been amazing.

    Helpful?
    Becky Read
    1 reviews
    6 months ago
    5 out of 5 stars

    Moving to Pure Food has been the best…

    Moving to Pure Food has been the best decision we ever made, I wish I’d discovered it sooner. For my elderly dog it’s improved her health and energy levels so much. And she absolutely loves it!

    Helpful?
    Anthony Keyser
    1 reviews
    6 months ago
    4 out of 5 stars

    Look it at a dogs point of view

    Look it at a dogs point of view. We dogs know what we like. We also know what is good for us. Not only is this PURE goodness, we enjoy it.

    Helpful?
    Alison Pugsley
    1 reviews
    6 months ago
    5 out of 5 stars

    Kiki has become the dog she used to be…

    Kiki has become the dog she used to be since starting on pure food. No need for anti inflammatory injections, has lost weight ( something she didn’t do when even in a diet food from a big brand) Best food ever for my 10 year old

    Helpful?
    Sarah
    1 reviews
    6 months ago
    4 out of 5 stars

    Coco is looking much healthier

    Coco is looking much healthier, trimmer and coat smoother, although sometimes she leaves some and I hand feed her last bit. The tips for changing over were good and the meetball tip was useful, but there's only me will make them so if I'm not there they don't get made. My son has to keep moving it away from side when stook to bowel.

    Helpful?
    Olga Owen
    1 reviews
    6 months ago
    5 out of 5 stars

    Food suits Betty

    Deliveries on time. Great to be easily able to speak to someone. Food suits Betty.

    Helpful?
    Previous38394041424344Next

    The CrowdTrust Experience⭐

    Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.

    Take a closer look

    Company information

    Unclaimed profile

    This profile hasn't been claimed by the business owner.

    ⭐
    Our guarantee

    We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.

    Category

    Food & Beverages