Prospect Estate Agency Reviews

Beckie Baxter excels as a property manager, skillfully merging professionalism with a friendly approach. Her outstanding communication delivers clear and concise information, while her organizational expertise guarantees a stress-free experience for tenants. In summary, Beckie epitomizes excellence in property management, and I wholeheartedly recommend her and Prospect as a result.

We sold our house, completing in November, with Prospects Bracknell. Where do I start? It was possibly one of the most unpleasantly, stressful experiences of my life. Throughout the process, we were pressurised over everything; accepting offers, looking for a purchase, vacating the property and agreeing a completion date. On and on it went. We were told we 'didn't understand the market' had 'probably lost our buyers' and at one point it was suggested we 'should part company'. I know what you're thinking ... that we were somehow at fault. All I can say is that we were inexperienced and expected a modicum of help and advice. Should you have the unenviable challenge of dealing with a particular member of staff, you might understand how our expectations were not realised. Unless you are gluttons for punishment, go elsewhere, anywhere, quickly!!!!

I have dealt with Prospects Lettings in Bracknell for a number of years now and have no hesitation in recommending them. Their Lettings Manager (Harry Pangborn) is brilliant and one of the main reasons I use Prospects now instead of other companies. On the property management side, my property has been looked after by a lady called Beckie Baxter. She is just as good as Harry, and always responds to my queries quickly. I've been stung before by an estate agent, so glad I found a company that puts the customer at the top of the list. Beckie Baxter and Harry Pangborn are both a credit to Prospects.

Been renting out my property through Prospect for many years now. Beckie Baxter is my property manager and she couldn’t be more helpful and friendly. Anytime I need something she’s always at the end of the phone. I’ve only got positive things to say about her and the rest of the team.

Natasha found the right buyer for a difficult to sell property. She was always professional, approachable and knowledgeable about the market - and she never gave up!

I had a viewing with Natasha, who was just so lovely. She answered any questions that I had without hesitation, which made me feel really comfortable. Thanks so much!

Natasha was quick to contact me back regarding availability and offer relevant viewings for properties within my budget that also suited my needs.

Natasha is extremely competent and attained high standards whilst taking us for a viewing. She answered all questions efficiently and nothing was too much hassle. Thank you for making this process so much easier!

Met with Natasha who was extremely helpful. Natasha took the time to answer my questions and queries and was very knowledgable. Natasha demonstrated understanding of my situation and additional time for information on a particular property.and went out of her way to provide me with extra resources and various options i could consider when deciding. Excellent customer service

Natasha was very confident and helped us alot in what we are looking for

Dreadful, no care for tenant. I can't wait for Section 21 to be voided!

Met with Natasha, great service, she was very polite and friendly and knowledgeable.

Have had some viewings with Natasha who is very friendly and polite. Really great experience and helped with any information I needed to know. Highly recommended.

Dealt with natasha in Aldershot office, very lovely and helpful “. Thank you for helping us on our search

Abi was professional, punctual and informative providing a great customer experience.

Abi was extremely pleasant & helpful & engaged with ideas for renovation. Also it was no problem for her to do multiple viewings on a property.

Disgusted by the discrimination and horrific attitude we faced when booking a viewing for a property to rent today. Team members at this agency were highly unprofessional. We were questioned and judged on personal matters that had no relation with the act of booking a viewing. Thoroughly unsatisfied with the lack of quality customer care and basic human decency. We sincerely do not recommend using this agency's services.

Natasha was very knowledgeable and helpful throughout my buying process. Really a great help in getting everything across the line for us and keeping us updated regularly. Will definitely be using Prospect again in the future and recommending to any friends and family who are looking to sell/buy.

Miss Beth has good knowledge and well know the property information