Prospect Estate Agency Reviews

Appalling experience, an absolute disgrace and non professional customer experience. I do not recommend to come near to this letting agency who made me took time off for a viewing, did not show up and made me wait in the cold hanging without a phone call. They also had the audacity to claim that somebody was at the property while I was waiting at the front door.

Abi Heppner from Prospect was so helpful and knowledgeable during our house viewing. She allowed us a thorough and very pleasant look at the properties and was full of advice. It was a pleasure

Beth from Prospects was so helpful in trying to find a house for my parents. She was so friendly and bubbly it was refreshing to have such a upbeat person to deal with.

Beth and Michael have been superb. Whenever I spoke with them, they had their finger on the pulse and knew exactly what was going on with the sale of our property. The sale went very smoothly and I am quite sure it was down to their hard work. A huge “thank you” to both of you.

Natasha helped me look for a property and I was very impressed with her expertise. Natasha is very professional and provided great customer service. I would definitely recommend her to anyone with the search for a property.

A very reliable state agency! Natasha and her fellow Agents are also very warm,welcoming, respectful and hospitable!

Dealt with Natassha from aldershot. She was amazing and helped us find an investor property plus passed us onto mr Jordan the lettings manager who was very helpful and helped us find a tenant within a week. Would highly recommend to anyone.

Really great experience dealing with Natasha. Even though I didn’t end up buying through Prospect I still highly recommend them. Natasha was very positive, easy to talk to and showed me a range of properties that suited what I was looking for. Very refreshing and have definitely had a really positive experience as a first time buyer

Natasha from Prospectus estimate agency was very helpful and professional in helping me and my family find a home.

Natasha was an absolute pleasure to deal with. Compared to other agents I’ve dealt with, she was very bubbly, knowledgeable and answered any queries i had super efficiently. Being new to the area this was very helpful and reassuring. Highly recommend Natasha and the team at Prospect Aldershot! Thank you!

Great experience with Natasha , very patient and understanding with any questions I had

After less than a week in contact I have found the customer service at Prospect’s Aldershot office extremely helpful and far superior to what I’ve experienced with 3 months with another local agent (really hope it continues!) I haven’t been dreading picking up the phone and instead have felt listened to and positive about our house hunt which is a pretty specific brief! Dexter at Aldershot has been so helpful from the start - firstly in getting us the viewings and information that we need but also saving the day when we were stuck in heavy traffic on the way to our viewing and the original agent was going to have to leave and cancel our viewing due to timing restrictions - instead Dexter came out from the office and took over and let us have a proper look around the property and didn’t rush us even though it was a Saturday afternoon - this was so appreciated and I doubt many other offices would have done that for us. We’re only at the beginning of our buying and selling journey but I am definitely feeling more positive than a week ago! Thanks again!

I was very impressed with my initial greeting from Beth she was both professional and helpful in her manner. She worked extensively and tirelessly hard when I was looking to sell my property and buy with Prospect. Unfortunately due to health issues my needs and wants changed frequently but Beth always met my demands and went the extra mile. Not only this, her voice on the telephone never failed to make me smile and feel warm inside. Just a genuine, professional person and very much an excellent advocate for her company. I hope she is valued professionally at work, in the same high regard as I hold her. We saw so many properties at all different times of the day and Beth never failed to impress us or come up with a new solution.

Beth was extremely informative about the viewings I had!

Thank you so much Abi @ProspectCrowthorne, your patience and time in helping us find our ideal home has really been appreciated! Especially all the extra little bits of insight and knowledge you have on the home or area has really been fantastic! Credit to the company.

Prospect Farnborough sold a flat for me. Communication from Shaun and Tilly was great, would highly recommend.

Abi gave us plenty of time to look around the property. Was aware of all information regarding it so was able to answer any questions we had.

Abi Hepner organised a house viewing via Prospects Estate Agents, Crowthorne. Abi was very helpful, knowledgable and trustworthy at the viewing. Thank you very much 😊

We have got a viewing done with Abi Heppner from the Prospect Crowthorne agency. She was nice, welcoming and taking her time to answer all our questions about the real estate market in crowthorne.