Jessica Gibson was very quick and…
Jessica Gibson was very quick and efficient, good work.
4.8
Excellent
999 reviews
5-star
4-star
3-star
2-star
1-star
💬Hasn't replied to negative reviews
📋
Companies on CrowdTrust can't offer incentives or pay to hide any reviews.
Review summary
Prime Property Management is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and expensive.
✨
Based on reviews, created with AISee what reviewers are saying
…Kelsey Park Mansion Project managed by Leigh Parker
Leigh Parker has been handling a number of interlinked projects for Kelsy Park Mansion. Her management of the contractors and process has been very efficient and effective including overcoming problems. She has been prompt and responsive and communicated clearly and in a timely manner. Excellent work all round
I recently reached out for assistance…
I recently reached out for assistance with a fob replacement, and Emily Forbes picked up my enquiry. She was quick to respond, professional throughout, and made the process clear and smooth. I truly felt heard and well taken care of. Thank you!
Management pack experience
I received my management pack quickly and comprehensively. Jessica Gibson was a great help.
Company details
Information provided by various external sources
No description available yet.
Contact info
🌐
Website
primepm.co.uk
All reviews
999 total • Write a review
Showing 941 - 950 of 995 reviews
KD
Amazing customer service by Michelle
I wanted to leave a review to share on some fabulous customer service I have just received from Michelle. Prime property management have only recently taken over the running of the development where I live but I had to share the wonderful experience I had with Michelle this morning. I’m currently going through the process of remortgaging my property which is a little stressful and I needed a copy of an important document so I decided to give them a call - Michelle answered straight away and she was so friendly and polite. She took my details and asked what my query was regarding and when I explained about the document I needed she quickly said I can get that over to you straight away - she confirmed my email address and we ended the call. I’ll be honest I was worried as to when she was would send it but it appeared in my mailbox within minutes as promised. This might not seem like a lot but this hugely helped me out and has meant I have put trust in Michelle and prime property management that if I have queried again they will help me out. Class service and once again thank you Michelle, you were so lovely to talk to and you acted quickly. Huge thanks
Date of experience: September 6, 2022
SB
First rate service! When Prime Property Management took…
When Prime Property Management took over the management of Berwick House there was an immediate improvement in the administration and co-ordination run by Lauren Bennett. What a difference Lauren has initiated with regular updates and timely responses to any queries, a credit to Prime Property.
Date of experience: September 5, 2022
KB
Prime Property Management - Brilliant Service
Prime Property Management took over managing our block a number of years ago and have been brilliant. They are very professional and extremely understanding and helpful, in particular our branch manager Louise Hebden, who has always been there to give advice and solve any issues, being very approachable and kind. Any queries or issues I’ve had, have always been listened to and dealt with and I’m so grateful!
Date of experience: September 5, 2022
N
Nick
US
Prime and Hannah have been great
Fantastic service. Hannah has been incredibly accommodating and on top of the property requirements. I have appreciated how she has adapted her service to suit our unique needs. My typical experience with property managers has been an uncomfortable one and I traditionally have experienced a level of hostility. With Prime and Hannah it has been quite the opposite. They have been very polite, aware, and fast to act. It’s quite clear that they really care about what they do. I would definitely recommend.
Date of experience: September 2, 2022
AA
Great experience working with Anna in Conveyancing
Have just worked with the conveyancing team at Prime as part of my flat sale and they have been really helpful. Anna was pleasant to speak with, informative and very professional. She went above and beyond in helping me with my questions and producing the documents I needed. Outstanding!
Date of experience: September 2, 2022
ZM
I am extremely grateful to Lena…
I am extremely grateful to Lena Delosantos for all her help. She responded to my enquiries quickly and tried her best to help. She is a 5 star manager. I just hope that her clients and management appreciate her. Zofia McMahon
Date of experience: September 2, 2022
RP
Georgia Fyn was really helpful and…
Georgia Fyn was really helpful and prompt with our request re parking. Thank you
Date of experience: September 1, 2022
The CrowdTrust Experience⭐
We're open to all
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
We champion verified reviews
Companies can ask for reviews via automatic invitations. Labeled Verified, they're about genuine experiences.
We fight fake reviews
We use automated software and a dedicated team to detect and remove fake reviews. We take action against anyone who tries to manipulate reviews on our platform.
We show the latest reviews
Reviews are displayed chronologically with the newest first, ensuring you always see the most recent customer experiences.
We encourage constructive feedback
We believe in honest, constructive feedback that helps both consumers make informed decisions and businesses improve their services.
We verify reviewers
We use various verification methods to ensure reviews come from real people with genuine experiences, not bots or fake accounts.
We advocate against bias
We work to ensure our platform remains neutral and unbiased, giving equal opportunity for all genuine reviews to be seen and heard.