Prime Property Management
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Amazing customer service by Michelle
I wanted to leave a review to share on some fabulous customer service I have just received from Michelle. Prime property management have only recently taken over the running of the development where I live but I had to share the wonderful experience I had with Michelle this morning. I’m currently going through the process of remortgaging my property which is a little stressful and I needed a copy of an important document so I decided to give them a call - Michelle answered straight away and she was so friendly and polite. She took my details and asked what my query was regarding and when I explained about the document I needed she quickly said I can get that over to you straight away - she confirmed my email address and we ended the call. I’ll be honest I was worried as to when she was would send it but it appeared in my mailbox within minutes as promised. This might not seem like a lot but this hugely helped me out and has meant I have put trust in Michelle and prime property management that if I have queried again they will help me out. Class service and once again thank you Michelle, you were so lovely to talk to and you acted quickly. Huge thanks