Jessica Gibson was very quick and…
Jessica Gibson was very quick and efficient, good work.
4.8
Excellent
999 reviews
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Review summary
Prime Property Management is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and expensive.
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Based on reviews, created with AISee what reviewers are saying
…Kelsey Park Mansion Project managed by Leigh Parker
Leigh Parker has been handling a number of interlinked projects for Kelsy Park Mansion. Her management of the contractors and process has been very efficient and effective including overcoming problems. She has been prompt and responsive and communicated clearly and in a timely manner. Excellent work all round
I recently reached out for assistance…
I recently reached out for assistance with a fob replacement, and Emily Forbes picked up my enquiry. She was quick to respond, professional throughout, and made the process clear and smooth. I truly felt heard and well taken care of. Thank you!
Management pack experience
I received my management pack quickly and comprehensively. Jessica Gibson was a great help.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
primepm.co.uk
All reviews
999 total • Write a review
Showing 831 - 840 of 995 reviews
CL
Thank you to Hannah Gray who has dealt…
Thank you to Hannah Gray who has dealt with any of our issues very promptly!! She has been extremely helpful and easy to contact!
Date of experience: January 12, 2023
EP
Anna Nicolaou provided a fantastic…
Anna Nicolaou provided a fantastic service - very efficient and helpful.
Date of experience: January 12, 2023
SB
As the owner of rental properties
As the owner of rental properties, one is more reliant on the managing agent. I have found Prime in general and Fergun Dalton, in particular, not just responsive which is a given but willing to help and guide. Sadly the same cannot be said of many others.
Date of experience: January 12, 2023
K
KB
US
Thanks
Thanks to Michelle and Chris who I found very helpful providing information about my mothers property, I have recently been awarded POA and found them both to be very helpful and communicative, going above and beyond to provide me with the information needed.
Date of experience: January 12, 2023
R
Robert
US
Prime Property Management Review
Since Prime has been managing my estate, I have been very impressed with the way that it has done so. The estate manager, Fergus Dalton, has always responded to my emails promptly and has taken prompt remedial action. Two specific instances have been failure of the lighting in communal areas of the building and flooding of several garages. He has also put in place a programme of planned maintenance for the estate and has lined up major works to be commenced this coming spring. I would recommend both Prime and Fergus for anyone looking for competent management of an estate. Well worth the five stars.
Date of experience: January 11, 2023
DR
Continual lack of response
This company has taken over the management of our block a year ago. Our site manager is Lauren Bennett Initially we had immediate response to any queries that arose. As time has gone on, they are giving us a less than satisfactory service. I accept that there are problems with fire safety in the block but they are not keeping shareholders informed of the state of progress. Our service charge has increased by 110% and we are having to pay it immediately in total. This is impossible for many of us. I have been waiting for replies to my queries for well over a month.
Date of experience: January 7, 2023
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