Jessica Gibson was very quick and…
Jessica Gibson was very quick and efficient, good work.
4.8
Excellent
999 reviews
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Review summary
Prime Property Management is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and expensive.
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Based on reviews, created with AISee what reviewers are saying
…Kelsey Park Mansion Project managed by Leigh Parker
Leigh Parker has been handling a number of interlinked projects for Kelsy Park Mansion. Her management of the contractors and process has been very efficient and effective including overcoming problems. She has been prompt and responsive and communicated clearly and in a timely manner. Excellent work all round
I recently reached out for assistance…
I recently reached out for assistance with a fob replacement, and Emily Forbes picked up my enquiry. She was quick to respond, professional throughout, and made the process clear and smooth. I truly felt heard and well taken care of. Thank you!
Management pack experience
I received my management pack quickly and comprehensively. Jessica Gibson was a great help.
Company details
Information provided by various external sources
No description available yet.
Contact info
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Website
primepm.co.uk
All reviews
999 total • Write a review
Showing 141 - 150 of 995 reviews
C
Cris
US
Professional and efficient
I spoke to Emily this morning. She was very polite, pleasant, cheerful and professional. She explained everything clearly to me and said she would email me with more detailed information which she did very promptly. Very efficient thank you
Date of experience: March 3, 2025
CE
Outstanding work - Aisha Rasool
I had an amazing experience with Aisha Rasool, we were selling a property and Aisha was incredibly helpful in getting responses over to the buyers solicitor in a quick, timely and efficient manner, she was also all round a lovely person to speak with and can not shout enough at how much of a help she has been!
Date of experience: February 26, 2025
ST
Quick response
I had an issue related to parking tickets at my apartment and Amy-Rose was quick and pro-active in the communications to resolve this, much appreciate your help. Thanks
Date of experience: February 25, 2025
CD
We recently transitioned to Prime after…
We recently transitioned to Prime after experiencing significant challenges with our previous management company, particularly their lack of responsiveness to directors’ emails. As a result, important projects were delayed or left incomplete, preventing essential improvements to our property. Since Kasey was assigned as our new account manager, she has demonstrated exceptional dedication and professionalism. Despite the difficulties in obtaining information and bank account details from our previous management company, Kasey persevered with the support of Lauren to successfully secure the necessary information. From the outset, Kasey has taken ownership of our account with confidence, responding to emails promptly and attentively addressing both ongoing and new projects aimed at enhancing our property. Additionally, she has proactively engaged with contractors to ensure work is completed efficiently while securing competitive quotes. It has been a pleasure working with Kasey, and we look forward to continuing our collaboration on upcoming projects that will further improve our property. Thank you!
Date of experience: February 25, 2025
SH
Just a quick note to thank Charlie…
Just a quick note to thank Charlie Carter From Prime Property, for his professional, prompt, assistance in overcoming a parking problem i had experienced. many thanks Stewart.
Date of experience: February 25, 2025
TO
Dynamic and reliable individual
Kasey took over from our building's former manager and wasted no time in moving ahead with projects that were only in the planning stages. She was also careful to gain the trust of all owners to ensure that everything worked smoothly. In 6 months, Kasey helped us accomplish more than we had ever thought possible!
Date of experience: February 25, 2025
AF
Kasey Beckinsale (and really the whole…
Kasey Beckinsale (and really the whole team) has been really supportive and responsive. Really appreciate her hard work!
Date of experience: February 24, 2025
JH
Kasey is a legend
Kasey is a legend. We've since moved to a different property management company but I have to call out that Kasey was always quick to reply and empathetic. You couldn't ask for more!
Date of experience: February 24, 2025
L
Lucy
US
As a conveyancer
As a conveyancer, I spend a lot my time trying to get hold of management companies. I have recently struggled to get through to Prime's Conveyancing Team but I did speak to Emily Forbes who was able to provide me with the documents I needed. If it wasn't for her, our client wouldn't have been able to complete their sale!
Date of experience: February 21, 2025
S
Shelley
US
Help with parking - Lucy Davis
I live in an apartment block that does not have great parking available for visitors. Over the last few weeks, I have had a few visitors who have needed to be able to park close by as they have had equipment to use and large items to deliver. Lucy Davis has been extremely helpful in arranging for them to be exempt from the parking restrictions so they do not get a ticket. Thank you so much for your help, Lucy!
Date of experience: February 21, 2025
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