Jessica Gibson was very quick andβ¦
Jessica Gibson was very quick and efficient, good work.
4.8
Excellent
999 reviews
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Review summary
Prime Property Management is exceptionally well-rated by customers. Customers particularly appreciate service and professional, though some mention concerns about communication and expensive.
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Based on reviews, created with AISee what reviewers are saying
β¦Kelsey Park Mansion Project managed by Leigh Parker
Leigh Parker has been handling a number of interlinked projects for Kelsy Park Mansion. Her management of the contractors and process has been very efficient and effective including overcoming problems. She has been prompt and responsive and communicated clearly and in a timely manner. Excellent work all round
I recently reached out for assistanceβ¦
I recently reached out for assistance with a fob replacement, and Emily Forbes picked up my enquiry. She was quick to respond, professional throughout, and made the process clear and smooth. I truly felt heard and well taken care of. Thank you!
Management pack experience
I received my management pack quickly and comprehensively. Jessica Gibson was a great help.
Company details
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Contact info
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Website
primepm.co.uk
All reviews
999 total β’ Write a review
Showing 131 - 140 of 995 reviews
C
CR
US
The service provided by Aisha was facilitating a document signature from the director
The service provided by Aisha was excellent .I had a very challenging journey to get an important document signed. Aisha facilitated the process, persued tiredlessly until it was completed .I commend her service.
Date of experience: March 8, 2025
RC
Natasha Child - Service manager PRIME
Natasha Child is an exceptional service manager who takes a proactive approach in her role. She has addresses issues at our newly appointed site with impressive urgency, ensuring that all reported problems are resolved swiftly. Natasha maintains clear and effective communication while directing her team members to take action. Her strategic planning for future work is both purposeful and well-executed. The results of her meticulous attention to service, administration, and accounting are acknowledged and visible throughout the site.
Date of experience: March 7, 2025
DL
Gamze Kirby proved that stars do notβ¦
Gamze Kirby proved that stars do not only exist in the sky Extremely helpful, understanding and very dynamic. She was arranging the building front door change but knew I had no fob and no keys to gain entry as I come back late evening with no one at home to open the front block door for me either, she has gone above and beyond, messaged me a one off entry code , dropped me the fob and keys as well Which made huge difference Thank you Gamze, it has been a real pleasure to work with you.
Date of experience: March 7, 2025
F
Farhan
US
Impressive communication
PPM recently took over from another management company, and the difference is immediately noticeable. Timely updates to issues and speed of response is extremely impressive by the PPM team, in particular, Anita Sloan and Naomi Verrell.
Date of experience: March 6, 2025
ND
Simple and easy
Simple and easy obtaining an LPE Pack for our client. Meeka Robinson was particularly helpful and completed the task ahead of schedule.
Date of experience: March 5, 2025
KS
Emily Forbes was super helpful andβ¦
Emily Forbes was super helpful and resolved our query in a highly timely manner which was much appreciated!
Date of experience: March 5, 2025
OK
Appeal
Jorja McDonald helped me appeal a parking ticket for my residence by writing an email to the company and therefore preventing an unjusitified fine. Thank you Jorja!
Date of experience: March 4, 2025
s
My positive experience receiving assistance from Tia Booth, Prime Property Management
Contacted Tia Booth of Prime Propery Management this morning, concerning two unexpected penalty charge notices, issued by Euro Parking Services Ltd., for what is my allocated bay. As can be expected, this is a situation that causes much anxiety and upset. Having explained my situation, Tia immediately recognised my concerns explaining to me the likely reason for those PCNs, while assuring me that the matter would be dealt with promptly. Apparently, Tia identified the cause as an administrative data issue. As such, the parking company were unable to recognise my vehicle as being legitimately parked. Tia assured me that my issued PCNs would be cancelled, that moving forward, all records are updated accordingly. It is because of Tia's level of understanding, interest and enthusiasm dealing with my matter promptly and effectively, why I have had no hesitation issuing her 5 Stars.!
Date of experience: March 4, 2025
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