Great duvet
Great duvet, easy to order, good price, quick delivery

10 months ago
Great staff, Excellent location, Clean comfortable room.
10 months ago
Easy to use website, could track parcel and change delivery If required
10 months ago
Easy website Fantastic products Brilliant service
Great duvet, easy to order, good price, quick delivery
Pillows are the best same as when I stay at hotel. Best sleep 😴 defo worth the money
Easy to order online, excellent pillows good quality plenty of support at a great price
Nice quality pillows fast shipping too
Delivered with care within the the timescale give earlier in the day.
Fast, prompt service & delivery.
Customer service at it's very best. A couple of issues caused by myself sorted out immediately by lovely staff
Prompt fulfilment, nice product. The order form is a bit glitchy though!
The pillows are great but ridiculous that it cost me £9.99 to have them delivered to NI which is part of the UK. I have bought pillows and duvets numerous times and there was never this shipping charge before.
Awesome service
They are lovely pillows but not as soft as I thought they would be, I had some a couple of years ago and they were softer and these were meant to be the same so obviously they have changed them which is a shame really x
Nice comfy pillows
Excellent fast delivery very comfortable
Loved everything that I got super comfy super amazing 100% will be using again
Good products, safe delivery, value for money.
Great experience easy online ordering great nights cozy sleep without the cost of booking an overnight stay!
I work for the premere in and the duvets and pillows are comfortable
Pillows and duvet .. very happy for the price
Great service from start to finish
Excellent service and quality
Based on analysis of 37 reviews rated 1-2 stars for Premier Inn at home
“Claimed to have no delivery charge and then added £9”
“I just needed to get the soft ones so I contacted their customer service if any discount”
“Damaged product Very slow returns Lack of communication”
“We brought 3 sets of soft pillows believing the marketing gimmic that these would be the same quality as the ones use...”
“Still no reply for more than a month”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
Premier Inn at Home is an online retail platform that offers a range of luxury bedding and mattresses designed to bring the comfort of the Premier Inn hotel experience into customers' homes. The company specializes in high-quality products, including exclusive beds and mattresses made in partnership with Silentnight, a leading sleep brand in the UK. Additionally, Premier Inn at Home provides an assortment of bedding essentials such as pillows, duvets, and linens, all aimed at enhancing sleep quality and comfort. Targeting consumers who seek to replicate the restful sleep environment found in hotels, Premier Inn at Home focuses on delivering premium sleep products that cater to a variety of preferences and needs. With an emphasis on quality and support, the company aims to meet the demands of individuals looking to improve their home sleeping experience through thoughtfully designed products.
Reviewers consistently praise Premier Inn at Home for their high-quality pillows and efficient delivery service. Many customers highlight the comfort and support provided by the pillows, with comments about their firmness and overall quality. The easy-to-navigate website and the ability to track orders also receive positive mentions, making the purchasing process seamless. However, some consumers express dissatisfaction with the durability of the firm pillows, noting issues like sagging within a few months of use. Despite this, the majority of feedback reflects a strong satisfaction with the products and service, emphasizing the pleasant experience of ordering and receiving items. Overall, Premier Inn at Home enjoys a favorable reputation, particularly for its pillows and customer service.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.