Great pillows
Love my new pillows!

10 months ago
Great staff, Excellent location, Clean comfortable room.
10 months ago
Easy to use website, could track parcel and change delivery If required
10 months ago
Easy website Fantastic products Brilliant service
Love my new pillows!
Amazing quality and very quick delivery, thank you
The pillows were delivered promptly & left in a safe place
I stayed at a Premier inn in Liverpool and liked the pillows. So I ordered soft and firm. But the firm were too hard so am using the soft and they are lovely
Lovely duvets got them on all of our beds now and everyone adores snuggling in to them
Packaging great, product great. Reliable comfort at a competitive price
Quick delivery, straight forward ordering service great product. Will be ordering again in the fixture.
Very quick and efficient service. Superb pillows.
Ordered 2 sets of pillows, really good comfortable pillows, only downside is that they use Evri and I had delivery emails 3 days running that the pillows would be delivered that day, stayed in only to get another email in the evening to say that there had been a problem, turns out the delivery driver’s car isn’t very big and the pillows aren’t shrink wrapped so are quite bulky. So pillows are great but they should change their delivery company
Dead easy all round
Prompt delivery. Good product.
Pillows where what they said, very happy with my purchase,didn't have to wait long for my order
Fantastic product and delivered before quoted date. Best duvet I’ve ever bought!
I have bought few items before and I was very happy, but with this mattress protector I am very disappointed. The quality is very poor.
Great product, fast delivery.
Brilliant service, highly recommended. I placed my order on bank holiday Monday and it had arrived by the end of the week. I purchased the firm pillows. Best decision I've made. I've had no neck or back aches since using them! The quality is fantastic and to get the pillow protectors in the price too, amazing
Easy to navigate website , fast delivery and great quality product.
I have been struggling with neck and shoulder pain for last six months each morning I wake up . I changed to my pillows to premier inn pillows. Each morning now I am pain free. Amazing soft pillow that also keep their shape. Thank you
Fantastic quality duvet. Fast delivery. 👍
The pillows are brilliant
Based on analysis of 37 reviews rated 1-2 stars for Premier Inn at home
“Claimed to have no delivery charge and then added £9”
“I just needed to get the soft ones so I contacted their customer service if any discount”
“Damaged product Very slow returns Lack of communication”
“We brought 3 sets of soft pillows believing the marketing gimmic that these would be the same quality as the ones use...”
“Still no reply for more than a month”
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Premier Inn at Home is an online retail platform that offers a range of luxury bedding and mattresses designed to bring the comfort of the Premier Inn hotel experience into customers' homes. The company specializes in high-quality products, including exclusive beds and mattresses made in partnership with Silentnight, a leading sleep brand in the UK. Additionally, Premier Inn at Home provides an assortment of bedding essentials such as pillows, duvets, and linens, all aimed at enhancing sleep quality and comfort. Targeting consumers who seek to replicate the restful sleep environment found in hotels, Premier Inn at Home focuses on delivering premium sleep products that cater to a variety of preferences and needs. With an emphasis on quality and support, the company aims to meet the demands of individuals looking to improve their home sleeping experience through thoughtfully designed products.
Reviewers consistently praise Premier Inn at Home for their high-quality pillows and efficient delivery service. Many customers highlight the comfort and support provided by the pillows, with comments about their firmness and overall quality. The easy-to-navigate website and the ability to track orders also receive positive mentions, making the purchasing process seamless. However, some consumers express dissatisfaction with the durability of the firm pillows, noting issues like sagging within a few months of use. Despite this, the majority of feedback reflects a strong satisfaction with the products and service, emphasizing the pleasant experience of ordering and receiving items. Overall, Premier Inn at Home enjoys a favorable reputation, particularly for its pillows and customer service.
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