Just perfect,I sleep so much better now🥰
Just perfect,I sleep so much better now🥰

10 months ago
Great staff, Excellent location, Clean comfortable room.
10 months ago
Easy to use website, could track parcel and change delivery If required
10 months ago
Easy website Fantastic products Brilliant service
Just perfect,I sleep so much better now🥰
My goods arrived within a reasonable timescale and in good condition. However, I found the Premier Inn shop page a little difficult to find pillows when trying to purchase. The webpage just wanted to show me beds.
Parcel never arrived. No info received.
Excellent products, ordered the pillows and mattress protector, lovely and thick. Love the fact the pillows come with covers that can be removed and washed. Everything has washed beautifully too. Highly recommend
Easy to order. Fast delivery. Good product.
We ordered pillows. Excellent!
Haven’t received my item, no answer from customer services and no response from emails. Very poor experience.
Best SLEEP 😴 Love the summer quilt I have the winter one aswell. I also have pillows. My bed is Superking the Summer Duvet fits perfectly with all my bedding it is so light and cool but if you get a bit cold it's warm too. LOVE YOUR PRODUCTS. I washed all the mattress and pillowcases protectors perfect pillows plumb up everytime. Xxx Belinda Xxx, would never use any other brand
Amazing pillows at a great price the quality is excellent as well as the pillow protectors
The pillows are superb just like in your accommodation. The ordering and delivery was outstanding ordered and received in less than 24 hours. Highly recommend
Great long lasting pillows. Arrived quickly 5 stqr
Excellent service and really good quality product
Delivered on time. Lovely light quilt, perfect for summer 🏝️
Fantastic service. Ordered a pair of firm pillows and opted for free delivery. They were delivered within 48hrs! Definitely recommend.
Excellent quality pillows. Comfortable and keep their shape well.
Good quality. Fast delivery. Easy ordering.
I purchased a set of the soft pillows, they arrived quickly and very happy with the product
Delivery service very good and arrived quickly by standard delivery. Pillows very comfortable. Very pleased with the experience.
Easy to order and quick delivery
Good product with quick delvery.
Based on analysis of 37 reviews rated 1-2 stars for Premier Inn at home
“Claimed to have no delivery charge and then added £9”
“I just needed to get the soft ones so I contacted their customer service if any discount”
“Damaged product Very slow returns Lack of communication”
“We brought 3 sets of soft pillows believing the marketing gimmic that these would be the same quality as the ones use...”
“Still no reply for more than a month”
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Premier Inn at Home is an online retail platform that offers a range of luxury bedding and mattresses designed to bring the comfort of the Premier Inn hotel experience into customers' homes. The company specializes in high-quality products, including exclusive beds and mattresses made in partnership with Silentnight, a leading sleep brand in the UK. Additionally, Premier Inn at Home provides an assortment of bedding essentials such as pillows, duvets, and linens, all aimed at enhancing sleep quality and comfort. Targeting consumers who seek to replicate the restful sleep environment found in hotels, Premier Inn at Home focuses on delivering premium sleep products that cater to a variety of preferences and needs. With an emphasis on quality and support, the company aims to meet the demands of individuals looking to improve their home sleeping experience through thoughtfully designed products.
Reviewers consistently praise Premier Inn at Home for their high-quality pillows and efficient delivery service. Many customers highlight the comfort and support provided by the pillows, with comments about their firmness and overall quality. The easy-to-navigate website and the ability to track orders also receive positive mentions, making the purchasing process seamless. However, some consumers express dissatisfaction with the durability of the firm pillows, noting issues like sagging within a few months of use. Despite this, the majority of feedback reflects a strong satisfaction with the products and service, emphasizing the pleasant experience of ordering and receiving items. Overall, Premier Inn at Home enjoys a favorable reputation, particularly for its pillows and customer service.
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