The pillows arrived quickly and they…
The pillows arrived quickly and they are perfect. What a difference to my sleep.

10 months ago
Great staff, Excellent location, Clean comfortable room.
10 months ago
Easy to use website, could track parcel and change delivery If required
10 months ago
Easy website Fantastic products Brilliant service
The pillows arrived quickly and they are perfect. What a difference to my sleep.
Fast delivery. So comfy. Do not get flattened. Superb quality. Initially I thought they were expensive but they are great value given the quality of sleep.
I only ever order our families duvets from this company. They are light, warm and luxuriously soft. Great value and fast delivery ❤️
Great service with great products!
Received all items on time. No late delivery . Delivered before time slot thankfully before very nasty weather.
Great pillows, good quality
The best pillows ever nice and firm perfect as when you get firm in other shops they are definitely not firm as they say but these are so worth it for the price super comfy I will definitely get a lush sleep lol .
Damaged product Very slow returns Lack of communication
Delivered on time and very happy customer
I ordered a bedding bundle which was delivered beautifully packaged and faster than stated. All the items are excellent quality and ensure a comfortable night.
Good value and quick delivery after placing the order.Well pleased.
Love the mattress cover. Just what I was looking for
Efficient service great product
When I stay in a premier inn hotel
Really comfortable and looking forward to receiving the mattress!
Love their bedding when staying in the Premier Inn
The pillows are as good as everyone raves about - 5 stars!
Slept on the pillows at a premier inn ordered from the website and 3 days later sleeping on them at home. Highly recommended
The pillows weren’t suitable for my neck so had to return. Return process was efficiently dealt with and would recommend the company, just a shame the pillows weren’t right for me.
Easy to order , arrived quickly and the pillows are so comfortable
Based on analysis of 37 reviews rated 1-2 stars for Premier Inn at home
“Claimed to have no delivery charge and then added £9”
“I just needed to get the soft ones so I contacted their customer service if any discount”
“Damaged product Very slow returns Lack of communication”
“We brought 3 sets of soft pillows believing the marketing gimmic that these would be the same quality as the ones use...”
“Still no reply for more than a month”
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Premier Inn at Home is an online retail platform that offers a range of luxury bedding and mattresses designed to bring the comfort of the Premier Inn hotel experience into customers' homes. The company specializes in high-quality products, including exclusive beds and mattresses made in partnership with Silentnight, a leading sleep brand in the UK. Additionally, Premier Inn at Home provides an assortment of bedding essentials such as pillows, duvets, and linens, all aimed at enhancing sleep quality and comfort. Targeting consumers who seek to replicate the restful sleep environment found in hotels, Premier Inn at Home focuses on delivering premium sleep products that cater to a variety of preferences and needs. With an emphasis on quality and support, the company aims to meet the demands of individuals looking to improve their home sleeping experience through thoughtfully designed products.
Reviewers consistently praise Premier Inn at Home for their high-quality pillows and efficient delivery service. Many customers highlight the comfort and support provided by the pillows, with comments about their firmness and overall quality. The easy-to-navigate website and the ability to track orders also receive positive mentions, making the purchasing process seamless. However, some consumers express dissatisfaction with the durability of the firm pillows, noting issues like sagging within a few months of use. Despite this, the majority of feedback reflects a strong satisfaction with the products and service, emphasizing the pleasant experience of ordering and receiving items. Overall, Premier Inn at Home enjoys a favorable reputation, particularly for its pillows and customer service.
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