Comfortable pillows.
Comfortable pillows.

10 months ago
Great staff, Excellent location, Clean comfortable room.
10 months ago
Easy to use website, could track parcel and change delivery If required
10 months ago
Easy website Fantastic products Brilliant service
Comfortable pillows.
Delivery was quick and sooner than expected. Bedding is soft and comfortable.
Easy to order and quick to arrive.
Pillows are fabulous
Love these at our premier inn stays so it’s a treat to have their luxury at home.
Brilluant 4.5 duvet! Quick despatch too
Came ahead of time and delivery appropriately
Ordering my pillows was simple and delivery was fast. My item arrived well packed. So far the pillows are great. Had the best nights sleep in ages. Hope they stand the test of time.
Lovely pillows - delivered promptly and well packaged
Brilliant service quick delivery and great quality
Fast delivery and beautiful quality pillows
Great item prompt delivery Thank you 🤩
The most comfortable pillows ever.
Great beds quiet at night a bit noisy throughout the day
Very nice and comfortable
I have previously ordered pillows and they have been great so I ordered another 2 pillows and they are great quality and would definitely order again.
The service was excellent and the pillows came when expected, very good quality and have had several good night's sleep since having them, very comfortable
Was recommended to purchase the pillows by my osteopath as I've been having neck pain. Found I had a choice of firm or soft but website says firm is good for side sleepers. Definitely not! It's way too deep - I end up having my head half on the pillow, half off, because it actually cricks my neck up uncomfortably to have it up so high. And this is using only one pillow... Maybe it works if you've got a really large frame, but I don't have a small head at all and this is not comfortable. No idea why people rave about them. Wasted quite a lot of money. They have stayed firm, but I wish they hadn't...
Ordering was easy and the pillows are so lovely, we ordered 2 more for the caravan. We are really pleased with the product the service.
The firm pillow was too filled for my needs. It was, however, very well made. The supplier was very helpful in exchanging the item for the soft pillow as I had not slept on it. The soft one is very supportive and yet still low enough for my head and neck to be aligned with the rest of the spine. I am finding the soft pillow very comfortable. I am sleeping more restfully.
Based on analysis of 37 reviews rated 1-2 stars for Premier Inn at home
“Claimed to have no delivery charge and then added £9”
“I just needed to get the soft ones so I contacted their customer service if any discount”
“Damaged product Very slow returns Lack of communication”
“We brought 3 sets of soft pillows believing the marketing gimmic that these would be the same quality as the ones use...”
“Still no reply for more than a month”
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Premier Inn at Home is an online retail platform that offers a range of luxury bedding and mattresses designed to bring the comfort of the Premier Inn hotel experience into customers' homes. The company specializes in high-quality products, including exclusive beds and mattresses made in partnership with Silentnight, a leading sleep brand in the UK. Additionally, Premier Inn at Home provides an assortment of bedding essentials such as pillows, duvets, and linens, all aimed at enhancing sleep quality and comfort. Targeting consumers who seek to replicate the restful sleep environment found in hotels, Premier Inn at Home focuses on delivering premium sleep products that cater to a variety of preferences and needs. With an emphasis on quality and support, the company aims to meet the demands of individuals looking to improve their home sleeping experience through thoughtfully designed products.
Reviewers consistently praise Premier Inn at Home for their high-quality pillows and efficient delivery service. Many customers highlight the comfort and support provided by the pillows, with comments about their firmness and overall quality. The easy-to-navigate website and the ability to track orders also receive positive mentions, making the purchasing process seamless. However, some consumers express dissatisfaction with the durability of the firm pillows, noting issues like sagging within a few months of use. Despite this, the majority of feedback reflects a strong satisfaction with the products and service, emphasizing the pleasant experience of ordering and receiving items. Overall, Premier Inn at Home enjoys a favorable reputation, particularly for its pillows and customer service.
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