Power Play Reviews

I don’t think I will put $1 on power play again. I love the games. Usually the withdrawal is quick. But this is the 3rd time I’m having an issue to withdrawal a larger amount. If you want to withdraw $500 it will come fast. But if it’s $3000 your waiting days. Every single day I’m contacting support asking what’s with the hold up. Their website says 0-4 hours for withdrawal yet I’m waiting several days. Every single person tells me they will contact the payment team and NOTHING gets done. They help in no way. I’m waiting 1 more day and then I’m contacting the better business bureau. How can you advertise about fast withdrawals and not actually do what you say? And then the customer service brushes you off every time you contact them. All you get is “sorry”. I’m totally fed up. There are so many gaming websites out now. So why go through all this hassle with power play. I’ve been with them for several years and was so loyal to them. I’m supposed to be VIP, yet I’m being treated like garbage. UPDATE Someone finally explained to me that with larger winnings they need time to verify the winnings before they can process the withdrawal. I would have totally been ok with that if I was explained this the first time I contacted support. I’m hoping power play will state this on their website as well for other players that may experience the same thing. Tiffany from powerplay reached out to me and offered a sincere apology and credited me $50 to my powerplay account to make up for the experience. Thank you for your efforts Tiffany.

You guys are always super quick and helpful thank you !

Customer service is very helpful, the games are fun. Your withdrawal process is really good. I would like to see more promotions and incentives for players. I really miss the free play Tuesday’s. You need to bring in some kind of player rewards. I get bonuses from stake which keeps me going back. I haven’t played very much Yukon gold for a while but they always send me free money to play with.

What I really like is how fast the withdrawal process is and the games are just the funnest. Unfortunately the site does not provide free spins anymore, well not as much as they used to before the site was redone. There’s more you have to spend in order to get in the top percentage to earn/win the “free spins” and that’s not always a guarantee despite how much you deposit. Also, my most favourite game is no longer available after the website update. I miss it.

This site has to be one of the best sites I've ever played. It got me enjoying it and learning about limitations with how much toothspend it ought not to spend. It's given me amazing prizes. Any great bonuses, especially on tuesday's lol.My tired you customer service experience is quick easy and efficient the only thing I don't is when you get to the VIP section? The bonuses aren't as great but the games are more efficientv

i will like my experience on powerplay many bonus good rtp and the live chat make everything to help you also they are very friendly and threat you with respect . fast withdrawal

The live agent was very friendly and patient while assisting to resolve my issue with the free bonus and am very satisfied with the quick and fast Service.

This is the worst gambling site in the world. I deposited money and won. When I tried to withdraw they asked me to verify my account and I did and they repeatedly kicked back to the withdrawal. I went into various chats to resolve the issue but they had no answers for me. I tried to withdraw the funds twenty times without success. So currently my money is just sitting in their account. I deposited via e-transfer and tried to withdraw the same way, it never worked. Don’t trust this site. They’re awful.

Great casino website, fast payouts and polite and helpful support!

I'm starting to wonder if this company is a scam. It's been over a week since I verified my account and asked to withdrawl my funds. I deposited money and didn't even place a bet and used no bonuses. I just want to pull my own money back off my account and can't. I asked for help and all they said is it's being processed. Reading alot of other reviews on here and am now seeing this company is going to keep giving me the run around and will try to keep my money. Like I didn't even win the casinos money. Just give me back my money powerplay. It shouldnt take this long.

Decent app. Gamblings fun

I was awarded a 100% bonus based on my deposit up to $500. I deposited $250 and never received my bonus. When I asked Hayson on the live chat this is what I got told “ I just got feedback from the team that you have been informed that this was a glitch in the system and since you are not a new player you do not qualify for this offer“

Don’t play on this site they don’t reward give there valued players enough freebies I’ve played for over a year on there probably deposited over 15k and lose most of the time… you think a good casino would give that player some bonus money to stay playing there because almost all the other casinos I play at give me a lot more then power play so I’d suggest a different site if anyone’s looking like fan duel where I get weekly bonus money back on my lost and or Betty casino where you get points daily for free and can convert those to real money with no play through

I joined this website and was able to win a little bit of money, I spoke with the customer service agent Pamela, and wasn’t provided direct answers as to why my withdrawn funds haven’t been sent to me. The approval was done and I’m still actively waiting… wasn’t provided any eta or any reassurance. As a first time customer this gives me very bad vibes about the website over all

I've been using the website for 5 years and have enjoyed using it very much. Last year they dramatically reduced the bonuses for VIP players. I still enjoyed using the site even after this however the website is starting to have more and more errors that the team doesn't seem like wanting to fix. I still liked to use the website even with all these errors however one day I wanted to chat to figure out why one error get happening and customer service agent Robbie get blatantly giving me wrong information and straight up refused to let me talk to someone else. I waited a week for someone else to reach out to me but nobody did. This awful customer service from Robby left a poor taste in my mouth and really makes me debate if I want to continue using the website or not. Positive part is the website has usually been great with customer service of the years but Robby is truly awful. Another positive is the website is great at processing withdrawals there's usually no wait time at all.

2100 today not 1 bonus not 1 big win same game, same game played on 4 other sites, This is consistent!! After putting in thousands and then taking a few months break you forget how God awful this site is and come back and it happens again. Take money in your pocket and set it on fire for better RTP the powerplay.com I'm not hiding either. username Harrisonamerica0713!

They work with affiliate partners and offer you a certain amount of money to deposit and wager on the site. Haven’t had issues with most sites but whoever power play uses doesn’t pay out. Don’t trust them. Shady business practices.

Tried sighing up for over a month. Excuse after excuse. Just bad.

Very bad that this casino is a total scam, On the interface it looked cool but definitely not. I tried to deposit and it took ages for it to come thru. Placed a bet and won and I couldn't withdraw at all. I will try chilistakes its a new experience and I like the look of it

ABSOLUTE SCAM. DO NOT PLAY. This casino should be banned EVERYWHERE. You will lose your money and you will never get it back.