Power Play
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Trustworthy site just some bad customer service agents
I've been using the website for 5 years and have enjoyed using it very much. Last year they dramatically reduced the bonuses for VIP players. I still enjoyed using the site even after this however the website is starting to have more and more errors that the team doesn't seem like wanting to fix. I still liked to use the website even with all these errors however one day I wanted to chat to figure out why one error get happening and customer service agent Robbie get blatantly giving me wrong information and straight up refused to let me talk to someone else. I waited a week for someone else to reach out to me but nobody did. This awful customer service from Robby left a poor taste in my mouth and really makes me debate if I want to continue using the website or not. Positive part is the website has usually been great with customer service of the years but Robby is truly awful. Another positive is the website is great at processing withdrawals there's usually no wait time at all.