Postoffice has room for improvement based on customer feedback. Customers particularly appreciate service and professional, though some mention concerns about customer service and expensive.
Parcel returned from Royal mail. Post office staff did not know why although they had completed the CN22 and I signed it. The parcel came back after 7 weeks with a CN15(b) form on the returned parcel. After 15 minutes, they sent me off with a contact number that could not help. Poor service. Visit an alternative post office if you want your post to be delivered.
My local Postman is great BUT when it comes to parcels they do not come any where near the time that they are due such as 9:30 11:45. It it ALWAYS well into the afternoon. This makes it impossible to plan. I have commitments which I am willing to work around but NOT the WHOLE DAY. If you say you will deliver between these time THEN YOU SHOULD. On top of that it's the same guy - who's not too friendly - it's like you have disturbed him by having a parcel delivered.
Long Ashton Post Office is an incredible business. Always have anwers, always helpful, polite and they get the job done for you!
Possibly the worst delivery company in the UK. The regular guys are great who deliver your letters, however, when you have a parcel being delivered not letters, it never arrives on time, the time slots are too long as well, and when they stick a note via your door they don't tell you what neighbour they left it with and the item reference on the last two were incorrect. I have heard they use agencies workers to deliver parcels. They clearly need more training. Lastly trying to get hold of anyone to speak to is like trying to speak to Pope.
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Disgusting what this company put people through
Date of experience: January 14, 2024
US
The post office's wrongful convictions of sub postmasters highlight a disturbing lack of fairness and integrity in their system. It's disconcerting to observe these individuals facing unjust accusations, while armed robbers targeting the post office seem to receive more equitable treatment, underscoring a troubling disparity in the administration of justice within the postal service.
Date of experience: January 14, 2024
The Post Office is a DISGRACE. The way it treated the post staff is INHUMAN. The day the Post Office shuts down, can't come quick enough. Its former heads should be sent to prison for the suffering they caused.
Date of experience: January 13, 2024
opened a 1 year online account but unable to deposit any money in, there is no button to do so after login in.. No email or communication of any kind with account details. Im glad i didnt transfer money straight way, the account seems like a complete dud.
Date of experience: January 13, 2024
US
Another classic performance from the post office. No explination just decided to deliver a 48hr delivery parcel three days late. I no i should be happy they havent lost/stolen it yet but who no's what will happen on monday. Thank you for being as crap as always, consistancy is important
Date of experience: January 13, 2024
Kaniving dirty bast_rds no remorse whatsoever, those accountable will get there karma
Date of experience: January 12, 2024
Hang your heads in shame everyone involved. Oh, sorry, you have none, never mind. Shame on you anyway.
Date of experience: January 12, 2024
Scum of the earth. Everyone abandon the Post Office now. Always losing mail anyway. Completely useless, and ruin innocent lives. How can they have such power to prosecute? Take away all of their rights, shut them down and imprison all those involved in the scandal of a lifetime!
Date of experience: January 12, 2024
