P&O Cruises is exceptionally well-rated by customers. Customers particularly appreciate service and quality, though some mention concerns about customer service and expensive.
It was just a lovely cruise. There was everything we wanted and being very much older, plenty of time to relax if needed. The staff are amazing, respectful and welcoming. The Baltic cities are wonderful sights and the talks by Dave Wright were inspirational and riveting. We went to every one. Loved every minute
The staff are at a different level. Just faultless.
What a beautiful ship, staff, food, drink, rooms the whole experience was memorable, my first cruise and a fantastic experience with great and beautiful locations visited in Norway.
Have recently returned from PO Britannia 10 anniversary cruise of the British Isles which we had been really looking forward to as it was visiting places we haven't been to before, although disappointed they cancelled our trip to Edinburgh. The cruise got off to a bad start for us it took nearly two hours from dropping our luggage off to actually get on to the ship (usually takes 20-30 mins) so was not happy it was exhausting and would have put of off if it was our first cruise. Luckily it all improved from then on and we had a fantastic and relaxing cruise. Food excellent and staff very friendly in particular Akrita and Stanley from the Meridan restaurant and Jenson our cabin steward. Britannia certainly pulled the stops out with the entertainment this cruise it was spectacular on deck and in theatre, you had to queue early to get a seat in theatre even though they did 3 shows a night it was full half an hour before show started. We did three shore excursions with PO and all where very good with knowledgeable guides on the coaches and the shuttle bus in other places was well organised. Sort the boarding out and back too 5 stars next time.
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Enjoyed our cruise, I feel the survey is far too long, entertainment very good
Date of experience: May 11, 2025
We have just returned from 14 nights on Arvia and it was superb. This was our first P&O cruise and it exceeded our expectations. We cannot wait to return, the staff, food and facilities were outstanding.
Date of experience: May 11, 2025
Just had an amazing. Holiday On ARVIA AMAZING food and amazing staff
Date of experience: May 11, 2025
Just returned from a 2 week cruise from Southampton around Spain and France we had an amazing holiday thank you although Arvia is a big ship you soon navigate it, the food was fabulous we loved the ports we visited overall would definitely recommend
Date of experience: May 11, 2025
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Booked aurora to Guernsey and couldn't leave the ship due to weather conditions (understandable) very worn rooms and too many drunken teenagers young 20 something's running up and down corridors, fights breaking out in the dinning area. Booked 2nd cruise to Brugge and the cruise was cancelled with less than 24 hours to go Will not book P&O again
Date of experience: May 11, 2025
US
Iona Fjords Cruise is great, Olden Norway is amazing, food onboard is nice and crew are friendly and attentive. Wished we book in advance for the paid restaurant onboard as when we wanted to dine into the restaurant of choice it was fully booked.
Date of experience: May 11, 2025
Brilliant Ship Arvia, just back after an excellent 2 week holiday, our 4th time on this wonderful Ship. Crew and food, excellent.
Date of experience: May 11, 2025
US
Just arrived back from the Mediterranean and it was 5 stars from us. Food was OUTSTANDING. Service was OUTSTANDING. We will definitely be booking again.
Date of experience: May 11, 2025
Brilliant family holiday, loads on for young children, main dining room was fab for dinner with loads of great choices on kids menu. Norway is a perfect intinery too as each port is so accessible.
Date of experience: May 11, 2025
