PMT Online Reviews

Super-easy to order online, item was shipped VERY quickly, tracking information nice and easy to find. A+

Went to PMT in Cardiff today amazing shop I spoke to Steve today he persuaded me to keep my guitar that I was going to sell and he also fixed it a little and gave me the confidence to keep becoming the best musician I can be.

The ordering process was quick and easy and the product itself is just beautiful!

Nice & easy too find what you want & too order aswell 😉 😀

I’ve been looking for a Taylor guitar for sometime PMT helped me a lot with everything I needed to know’ I’ll be shopping there again.

Easy to order, it was useful to have a product video and a comprehensive product description. Nothing to fault.

Prompt service

I've bought a few things from PMT and it's always been a quick & efficient service. Reasonable prices too, especially on the pre-owned gear. Just got a great deal on a used electro-acoustic, bargain!!! #ImAHappyShopper

Can’t blame the sales, the website gave wrong information about stock and I had to go through refund process.

Guitar exceeded expectations and came with a bag which I didn't expect! Will definitely use PMT again for future instruments

Great customer service and top products. It was nice to visit their Birmingham store and see people in there enjoying themselves.

Easy to use click and collect service. Order was ready upon collection. Thank you!

Prompt service and good prices. Helpful when I needed to edit an order

Simple smooth transaction and fast delivery, time is exactly as expected. Very happy.

Always great stuff Loads of help from the guys in store who are always very knowledgeable

Super fast delivery everything was packaged perfectly

1. Easy to use website for purchasing. 2. Great customer service on the telephone. 3. I was able to collect from the Store at a convenient time.

BE WARNED when you give them your email address they will spam you to death , and the unsubscribe button in the email fails to stop the spam nor does emailing to :- unsubscribe-pmtonline.co.uk -=@ as email addresses are not allowed as they suggest on the website (the email address is bogus and just get rejected) I keep recieving unwanted adverts from pmt now and will have delete my email address as the only way to stop them . forcing me to get a new email address I contacted PMT Direct by phone they stopped spamming me soon after, I have amended the review to 3 stars ,