Easy buying experience.
Easy buying experience.

11 months ago
Big thank you to the amazing service offered at the Newcastle branch, especially from Nick. Helped me loads with my A-level project which I am doing about guitars.
Easy buying experience.
Great navigated site brilliant
Ordered and collected within a couple of hours so very pleased with service..
Excellent service.
Easy access low prices compared to other online stores
An easy purchase
I ordered my dream amp it was meant to be delivered tomorrow then I had an email saying its broke the sides r falling off it. I've asked for my money bk because it's £150 it was meant to be in good condition. There's the exact same amp on Facebook market place for £100 but I need my money bk. You could solve this by putting my refund through ASAP because some1 else will buy that amp then I'll be left with nothing very angry n upset. Plz could u do my refund as quickly as possible I really need to buy that amp by tomorrow because other people r interested in it. Thanks.
I am very happy I am the the dop
Easy to find what I needed and good prices.
Very pleased as the items arrived in time for my daughter's birthday.
Superb service from the team at PMT online, and Simon was a huge help. 10/10 and will be using again.
Item arrived quickly after a little confusion. No delay great product . Fab service as always Thanks 👍
The guy helped with my order, really well, and explained everything to me.
I bought a new item at full price and the item I received was in an open box and was covered in marks. It was clearly a return or ex-display.
This is an excellent company to use for purchasing music equipment, actually cheaper or at least matching all other companies out there. Very professional and really good comms about purchase and delivery. Thank you will definitely be using PMT online again !!!
Have bought a few top quality items off line. Quick delivery and item as described. Went into the Norwich store last weekend for the first time to purchase speakers and PA system. Jim was very helpful, no rush, and great advice. Very pleased with my purchase. Wouldn’t go anywhere else
Super fast delivery, good product
Got messed about and lied to when bought pair of yamaha hs8s monitors and then tryed to fill me full crap saying there gone missing good old Ryan from Liverpool warehouse what clown he was and lier
Love PMT, great pricing fast and efficient delivery. Will definitely use again!
Fast delivery and a great price for my Revstar
Based on analysis of 46 reviews rated 1-2 stars for PMT Online
“I ordered an electric guitar on 28”
“No replies can’t get through to customer service etc on phone and no email replies”
“I ordered an electric guitar on 28”
“Give me my amp that I paid for”
“I had a mixer returned to them in April”
Anyone can write a CrowdTrust review. People who write reviews have ownership to edit or delete them at any time, and they'll be displayed as long as an account is active.
CrowdTrust is a comprehensive online review platform designed to facilitate consumer feedback and ratings for various businesses and services. The company enables users to share their experiences and opinions, helping potential customers make informed decisions based on real user-generated content. By providing a space for authentic reviews, CrowdTrust aims to enhance transparency and trust in the marketplace. The platform serves a diverse range of customers, including individual consumers seeking reliable information about products and services, as well as businesses looking to gather insights into their performance and customer satisfaction. CrowdTrust is committed to fostering a community where users can connect, share their experiences, and contribute to a more trustworthy online environment. By prioritizing user engagement and feedback, CrowdTrust plays a pivotal role in shaping consumer choices and business practices.
PMT Online receives high praise for its excellent service and fast delivery, with many customers noting the ease of navigating the website and the competitive pricing. Reviewers express gratitude for the helpful staff, particularly highlighting experiences at the Newcastle branch and quick email responses. However, there are significant concerns regarding delivery issues, with numerous complaints about orders not arriving and difficulties in obtaining refunds or returns, especially following the company's recent insolvency. Customers report feeling frustrated and scammed, with some unable to reach customer service for assistance. Despite these critical issues, the majority of reviews reflect a positive sentiment towards the service and product quality. Overall, PMT Online is viewed favorably, though it faces serious operational challenges.
We're all about transparency. Companies can't pay to alter or remove reviews from CrowdTrust.