Pinoy Tourism receives consistently positive reviews. Customers particularly appreciate service and professional, though some mention concerns about customer service and communication.
Good day! I just wanted to thank you PINOY TOURISM, it’s my second time around to booked this EXCELLENT travel agency . The staffs are very accommodating and very responsive specially to sir EMIL who’s assisting me till the end!! Highly recommended this travel agency,best experience ever!🙏
July 1 – We visited Pinoy Tourism (agent: Ms. Cyra) to apply for an A-to-A exit. My boyfriend trusted her since she was the one who booked their tickets for their vacation in 2024. She offered a Sharjah flight for July 3, which we accepted because he needed to exit as soon as possible. We paid AED 1845. Initially, we thought she would apply for a Sharjah visa, as other agencies had told us that Dubai visas were risky due to high rejection rates. However, we later learned that what she actually offered was for a Dubai visa. Ms. Cyra explained that for cancellation cases, they typically apply for a Dubai visa, but for tourist visas, a Sharjah visa is being applied. July 2 evening – My boyfriend left Abu Dhabi for his 3 AM flight from Sharjah on July 3. July 3 – He exited to Kuwait and then returned to Sharjah, waiting for his visa. Before 6 PM, we received notification that his visa had been rejected. She informed him and asked if we wanted to reapply for a Sharjah visa, which would cost AED 1378. Given this situation, I decided to check with another agency and Re-applied his visa. Unfortunately his visa is still waiting for approval. July 5 Before 6PM, i received a call from Ms. Cyra, informing that we needed to book a flight for my BF ASAP because immigration had called and receive a warning that if he didn't leave that night or early the next morning, he would be deported. I asked her to check available flights and costs, and she found a one-way flight from Sharjah to Singapore for AED 4169. I called my friend, a travel supervisor at Bin Saleh, for help, and she contacted Ms. Cyra to discuss the situation. My friend advised me not to book the ticket, saying it was unlikely that immigration would call over the weekend, especially given that no visas were being approved. Following her advice, I decided not to book the flight. July 6 – At 11 AM, my boyfriend’s visa was approved, and he entered the UAE. To anyone reading this, please be careful when dealing with agents, even if the company is legitimate. You might experience something similar, and it seems some agents are taking advantage of the situation.
Extremely disappointed. When I asked about the possibility of an overstay fine, the agent said nothing and didn’t suggest rescheduling, even after seeing my mom flight details. She should have advised me properly, but showed no initiative. I ended up paying a fine and needing an outpass—all of which could’ve been avoided. Not professional at all.
And what happened with appointment was that we were clearly told ( on voice message) that our appointment is on 2/5/25 and then on 30/4/25 around afternoon randomly while discussing documents we discovered that appointment is on 1/5/25 ( No one mentioned to us that appt date has been changed) We had booked train tickets (140£ for both of us) to london on 2/5 We had to urgently book an emergency leave from hospital in order to attend appt on 1st and we even faced loss of 140£ train tickets since they were non refundable !!!
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pinoytourism.co.uk184 total • Write a review
At first I thought I wouldn't work not until I was give appointment just after 3 days. Their service and support was top notch. You guys are doing well. U have my recommendation any day any time. France here I come
Date of experience: August 28, 2024
I must say I was delighted with the service they have provided. This is the second time I have used their service. Got my 2 Schengen Visa Approved! They are well organized, and very accommodating. Please pass on my thanks and warm wishes your for a fantastic service! Until our next transaction.
Date of experience: August 15, 2024
Very swift to secure an appointment for my schengen visa. Highly recommended 👍🏼
Date of experience: August 8, 2024
This company is very reliable and trustworthy company. Our planned family holidays to Spain was in limbo because I couldn't get visa appointment slot early but Lyn saves our holiday. After speaking with Lyn on the phone she was able get appointment for me the same day and they were very very helpfull by printing and getting my documents ready for the appointment. At first I thought the whole thing is scam but after speaking with Lyn I was confident to go ahead. Very nice people and I definitely love to do business with them.
Date of experience: August 5, 2024
I would like to thank Mam lyn for the helped, quick response of my enquiries, she managed to booked my schengen visa. Got my visa after 2weeks. Makes my life easier, highly recommended to all.
Date of experience: August 2, 2024
I had a very pleasant experience at worldwide visa especially services provided by lyn. She was very understanding, helpful and gave excellent customer service.
Date of experience: August 2, 2024
I found Pinoy Tourism in facebook and contacted them to arrange booking for schengen visa.Everything went well and smoothly.I completed all requirements and got the appointment very quickly. Attended the visa application at BLS and assisted by their office representative and biometrics done. Submitted 26 of July and received the visa 2nd of August. Trusted and reliable agency.
Date of experience: August 2, 2024
US
I would like to say thank you to Lyn. She was really helpful. She managed to get me an appointment on the date I preferred and assisted me with arranging the documents prior to my biometrics appointment. I have already recommended Pinoy Tourism UK to my relatives and friends. ☺️
Date of experience: July 29, 2024
