10 months ago
Arrived quickly beautifully packaged with clear instructions and links for back up.
10 months ago
Great product which is easy to order and quick delivery is the icing on the cake. Thank you!
10 months ago
Delighted with the new system, vast improvement on my old one.
I’ve been using Phox for over a year now and I’m a big fan. The refillable filter cartridges are great quality and the refills are reasonably priced. The water tastes great too!
Truly love Phox. Subscription is easy to manage, basically same price as Brita, no need to worry about recycling cartridges and good water!
Great tasting water, a little pricey but a good product overall
I have followed you for a few months, wanting to switch over from none disposable, and I now have my black stylish water jug, and I love it. Much better for the planet!
I needed a replacement part and got one within a day or two. I only had to pay for the postage. Excellent customer service.
Brilliant product water tastes so much better and saves a lot of plastic waste . Recomended to my sister have given her a pack to try so will await her comments
Never anything wrong with the service, always quick and positive. However, the app has been made less accesssible by having to log in now. Used to be so simple to check how long left for my filters. Now it's not. I'm disappointed about that, sorry.
I'm super particular about my water, avoiding tap and plastic. But when a friend introduced me to Phox's filtered water jugs, I was hooked! The taste is amazing. I've since shared Phox with friends and family, and they love it just as much as I do.
Well packaged and delivered on time. Easy to use.
all ok the water taste fantastic better then brita will order again
My first receptacle was faulty and I really had to fight to get another which is perfect and proves my first one was faulty. I now have no problem and have ordered my second years supply. No more plastic wastage or recycling, simply empty grains and refil. Don’t know if the grains are compostable which would be even better. No more descaling kettle and water tastes good. I won’t go back now.
All my orders have been prompt with no problems. I appreciate the ethical stance of the company.
Great- works well, easy to refill! Eco hooray!
Easy to use and the water tastes good. I like that nothing much goes in landfill.
So far so good - arrived a few days ago. Easy to set up and use, water definitely improved and feels quite good value. The lid doesn't fit that well and zcam come lose but it's not an issue.
Good product. Friendly and efficient company to deal with.
No hassle so very very helpful can't fault them at all
Arrived on time. Instructions were extremely easy to follow. Full support available.
Love the design of the glass water jug and water tastes great
Excellent product and prompt delivery
Based on analysis of 25 reviews rated 1-2 stars for Phox Water
“I have been a customer since 2022 and love the product”
“This did nothing despite having a misleading response, and my jug has now been delivered to my previous address”
“As soon as I ordered it, I realised my address is incorrect, I immediately (2 minutes later) reached out via email to...”
“Had to cancel my order as they apparently are unable to change shipping addresses on orders that haven't been fulfill...”
“I paid $260 for this filter that is just an ordinary activated charcoal filter system you basically have after three...”
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Phox Water is a UK-based company that specializes in providing sustainable water filtration solutions. The company has developed the first refillable water filter cartridge, designed to reduce the environmental impact associated with single-use plastic cartridges. Customers can easily refill the cartridge with fresh filter granules every 30 days or after filtering up to 52 gallons of water. Phox Water offers customized filter packs tailored to the specific water quality in different areas, ensuring optimal performance for its users. Targeted towards environmentally conscious consumers, Phox Water aims to provide a practical and eco-friendly alternative to traditional water filtration systems. The company's products include a range of water filter jugs and refill packs that are designed to be convenient and easy to use, with refill deliveries sent directly to customers' mailboxes. With a strong focus on sustainability, Phox Water appeals to individuals looking to reduce plastic waste while enjoying better-tasting water.
Phox Water receives high praise from customers for its excellent products and outstanding customer service. Reviewers frequently highlight the great taste and quality of the water after using the filters, with many noting how easy the ordering process is and the prompt delivery of their products. The subscription service is particularly appreciated, ensuring that customers never run out of filters. However, some consumers report occasional issues with order fulfillment, such as misdelivered packages due to printing errors on labels. Despite these minor complaints, the overall sentiment remains overwhelmingly positive, with many expressing satisfaction with the product's effectiveness and the company's commitment to environmental sustainability. Overall, Phox Water is regarded as a reliable choice for water filtration needs.
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